At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider in a supportive team environment.
- Benefits: Enjoy 6.6 weeks' annual leave, enhanced family policies, and ongoing learning opportunities.
- Other info: Work in a stunning location with clear career pathways and a focus on wellbeing.
- Why this job: Make a real difference in animal care while growing your skills in a rewarding role.
- Qualifications: Excellent communication skills and experience in customer service are essential.
The predicted salary is between 26520 - 26520 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an organised, personable Receptionist to join our team at Bath Vets - Rosemary Lodge Hospital on a part-time basis. You will have the opportunity to be part of a dedicated and friendly team that prioritises both client and animal care. We offer a supportive working environment with excellent benefits. This is a busy, rewarding, and versatile role where you’ll have the chance to grow and thrive in a veterinary setting.
Located in the stunning city of Bath, Rosemary Lodge is a long-established Tier 3 veterinary hospital equipped with state‑of‑the‑art facilities, including on‑site MRI, CT, digital X‑ray, dental X‑ray, and in‑house diagnostic capabilities. We take pride in fostering a friendly and supportive working environment with a strong emphasis on staff wellbeing. Our team is actively encouraged to enhance their skills and knowledge through in‑house training and CPD opportunities.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non‑clinical colleagues to ensure a positive client and patient journey. This is a part‑time role, working at all Bath Vets sites – an average of 24 hours per week.
General responsibilities include:
- Meeting and greeting clients
- Booking appointments
- Dealing with any queries
- Taking payments
- Dispensing medication
- Interacting with customers
You Might Be a Great Fit If...
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer‑facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
- A key client‑facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values‑led culture focused on care, community and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Employee wellbeing initiatives including a Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits: choose from a range of benefits to suit you – including Green Cars salary sacrifice scheme and access to discounts/cashback with hundreds of participating retailers
Veterinary Receptionist - Part Time in Bath employer: Inspiring Vet Care
At Inspiring Vet Care, we pride ourselves on being the UK's leading veterinary provider, where our dedicated team is central to delivering exceptional care for over 2 million animals. Located in the beautiful city of Bath, our Rosemary Lodge Hospital offers a supportive work environment with a strong emphasis on staff wellbeing, ongoing training, and clear career progression opportunities. Join us for a rewarding part-time role as a Veterinary Receptionist, where you will be part of a friendly team committed to making a difference in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist - Part Time in Bath
✨Get Involved in Local HR Events
Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Inspiring Vet Care.
✨Join HR Communities Online
Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Inspiring Vet Care looking for a part-time star!
✨Utilise University Career Services
If you're studying or have recently graduated, don’t forget about your university's career services. They often have contacts in the HR world that can help you score a part-time gig, plus you can access exclusive job boards!
✨Direct Applications Through Our Website
When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!
We think you need these skills to ace Veterinary Receptionist - Part Time in Bath
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Inspiring Vet Care, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.
Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.
Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Inspiring Vet Care.
How to prepare for a job interview at Inspiring Vet Care
✨Know Your HR Basics Inside Out
As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
✨Get Creative with Your HR Portfolio
Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Inspiring Vet Care. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Inspiring Vet Care. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
