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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage member subscriptions in a dynamic contact centre.
- Company: Leading membership organisation in Greater London with a focus on teamwork.
- Benefits: Competitive salary, pension scheme, health insurance, and flexible hybrid or remote work options.
- Why this job: Join a supportive team and make a difference in members' experiences while enjoying flexibility.
- Qualifications: Excellent communication skills, attention to detail, and a passion for teamwork.
- Other info: Great opportunity for career growth in a vibrant environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading membership organisation in Greater London is seeking Membership Services Advisors to join their contact centre team. The role involves providing high-quality customer service primarily via telephone, handling member subscriptions, and maintaining records.
Candidates should possess excellent communication skills, be team players, and have strong attention to detail.
This position offers the opportunity for hybrid work at the Canary Wharf office or fully remote work after initial training. Competitive salary and benefits include a pension scheme and health insurance.
Membership Services Advisor – Hybrid/Remote employer: Inspiring Search
Contact Detail:
Inspiring Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Services Advisor – Hybrid/Remote
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, try role-playing with a friend or family member. Focus on being clear, friendly, and professional – it’ll make a world of difference during your interview.
✨Tip Number 3
Show off your teamwork skills! Think of examples from your past experiences where you worked well in a team. Be ready to share these stories during your interview to demonstrate that you’re a great fit for their contact centre team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Membership Services Advisor – Hybrid/Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your unique flair to our team, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Membership Services Advisor role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Attention to Detail: Since this role involves maintaining records, it’s crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before hitting send – we appreciate precision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Inspiring Search
✨Know Your Stuff
Before the interview, make sure you understand the role of a Membership Services Advisor. Familiarise yourself with the organisation's mission and values, as well as their membership services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and teamwork. Think about specific examples from your past experiences that demonstrate your communication skills and attention to detail. Practising with a friend or in front of a mirror can help you feel more at ease during the actual interview.
✨Dress for Success
Even if the interview is remote, dress professionally. It sets the right tone and shows that you take the opportunity seriously. A smart appearance can boost your confidence and make a positive impression on the interviewer.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking questions not only shows your interest but also helps you determine if the company is the right fit for you.
