At a Glance
- Tasks: Design and implement AI workflows to enhance internal operations and customer support.
- Company: Join a pioneering FinTech transforming business and banking collaboration.
- Benefits: Gain hands-on experience, mentorship, and opportunities for career growth in AI and finance.
- Other info: Dynamic role with exposure to cutting-edge AI tools and collaborative teams.
- Why this job: Be at the forefront of AI innovation, shaping the future of financial technology.
- Qualifications: Russell Group graduate with strong analytical and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Our client is transforming the way businesses and banks work together. They have created a cloud-hosted platform through which information and services are shared between businesses and financial institutions. For businesses, they provide integrated financial management, including forecasting and risk management. For banks, they enable them to deliver tailored products and insights, supported with real-time data. The business is an ecosystem that brings businesses and banks together and are entering an exciting new chapter: the era of Agentic SaaS, where intelligent AI agents help humans work faster, think deeper, and achieve more.
About the Role
We are looking for an AI Operations Analyst to help design and implement AI enabled workflows across our internal operations and ways of working. You’ll play a central role in documenting business functions, processes, and expertise to help train AI agents that support both our internal teams and our customers. This role sits at the intersection of technology, product design, and business understanding. You’ll learn how a modern SaaS FinTech operates, how AI is transforming software development, and how to convert business knowledge into intelligent, conversational systems that act like digital co-workers. This is an outstanding opportunity to work in an innovation-driven environment blending creativity, logic, and communication while building the foundations of a next-generation career in AI, product, or consulting.
Responsibilities
- AI Workflows and Agent Support
- Map and document key business functions, workflows, and best practices across the company.
- Collaborate with domain experts across product, engineering, compliance, and go to market teams to capture operational knowledge.
- Structure this knowledge into reusable frameworks, enabling the training of AI agents.
- Support in designing prompt libraries, workflows and documentation for AI-driven automation.
- Assist in testing, refining, and improving internal AI agents based on feedback and real world usage.
- Explore emerging AI and low code tools and assess how they could improve workflows and efficiency.
- Operational and Compliance Process Support
- Support the documentation and maintenance of operational processes across the business.
- Assist with structured documentation required for compliance frameworks such as ISO 27001, ISO 42001, and SOC 2.
- Help maintain policies, procedures, registers, and supporting documentation.
- Contribute to improving clarity and consistency in how processes and controls are documented.
- Support preparation of documentation and evidence required for internal reviews and audits.
- Go to Market Support and Cross Functional Collaboration
- Support the Go to Market team in documenting workflows, onboarding processes, and client related procedures.
- Assist in preparing structured materials such as proposals, case studies, internal guides, and supporting documentation using AI tools where appropriate.
- Contribute to internal knowledge bases that support sales enablement and consistent messaging.
- Help create training materials and guidance to support the adoption of AI enabled workflows.
- Facilitate knowledge sharing across teams to encourage consistent use of AI tools and processes.
Skills & Experience
Must Have:
- Russell Group graduate in a related field: Business Information Systems, Computer Science, Maths, Data Analytics, Finance, or Engineering with a minimum 2.1.
- Exceptional analytical and communication skills.
- Strong written English and attention to structure, clarity, and precision.
- High proficiency in Microsoft Word / Excel and an ability to learn new software quickly.
- Curiosity about Artificial Intelligence and how businesses are being reshaped by technology.
- Organised and methodical, with the ability to document complex ideas simply.
- A proactive mindset eager to learn, experiment, and contribute ideas.
Nice to Have:
- Understanding of business processes in financial services, accounting, or SaaS environments.
- Experience with documentation tools / building your own Agents.
- Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or OpenAI APIs.
- Understanding of structured compliance environments or governance frameworks.
- Experience documenting workflows, research projects, or structured academic work.
- An interest in human–AI collaboration and design thinking.
What You’ll Learn
- How AI agents are trained, deployed, and improved in live business systems.
- How to map and document workflows in a structured, repeatable way.
- How product, engineering, and business teams collaborate in a SaaS AI first FinTech.
- Practical exposure to Agentic SaaS, AI-first software development, and prompt engineering.
- The fundamentals of building intelligent, context-aware products that blend human expertise with machine intelligence.
Person Profile
We’re looking for someone who is:
- Intellectually curious, with a love of learning.
- Analytical but creative able to connect ideas across technology and business.
- A clear communicator who can explain complex ideas simply.
- Excited about shaping the future of AI and financial technology.
- Motivated by purpose, excellence, and building things that matter.
Working Style
Comfortable working across different teams and subject areas. Methodical and detail oriented, with a structured approach to problem solving. Proactive in exploring new tools and ideas while maintaining discipline in execution. Able to balance independent work with collaboration across teams.
Why Join Us
You’ll be part of a team defining how businesses and banks will work together in the next decade. You’ll gain hands‑on experience in the next evolution of SaaS and learn how to bridge human intelligence with artificial intelligence in a real commercial environment. You’ll be mentored by leaders working at the intersection of finance, data, and AI, and play a key role in shaping the next generation of intelligent financial systems. This will be a role, where you can move into many disciplines as you shape your career in finance.
AI Operations Analyst in London employer: Inspiring Search
Join a forward-thinking company that is revolutionising the collaboration between businesses and banks through innovative AI solutions. As an AI Operations Analyst, you'll thrive in a dynamic work culture that fosters creativity and analytical thinking, while benefiting from extensive mentorship and opportunities for professional growth in the rapidly evolving FinTech landscape. Located in a vibrant tech hub, this role offers a unique chance to be at the forefront of Agentic SaaS, where your contributions will directly impact the future of financial technology.
StudySmarter Expert Advice🤫
We think this is how you could land AI Operations Analyst in London
✨Get Involved with Campus Finance Societies
Join your university's finance or investment society — they're a goldmine for networking, guest lectures, and career fairs. These societies often host employers looking for entry-level talent like you, so get involved and make yourself known!
✨Attend Industry Workshops and Webinars
Look for workshops and webinars focused on banking and financial services. These events not only boost your knowledge but also let you connect with industry professionals who could help you land that entry-level role at places like Inspiring Search.
✨Leverage LinkedIn for Informational Interviews
Take advantage of LinkedIn to reach out to professionals working in banking, especially those who've started in entry-level positions. Politely ask for a quick chat about their experience and any advice they might have on breaking into the field.
✨Apply Directly through Company Websites
Don't just rely on job boards. Head directly to Inspiring Search's careers page and look for their entry-level openings. They might have opportunities that aren’t advertised widely, so keep checking back for new listings!
We think you need these skills to ace AI Operations Analyst in London
Some tips for your application 🫡
Splash Your Skills on Your CV:In the banking and financial services realm, it's all about numbers and analysis. Make sure to highlight any relevant coursework, internships, or projects where you've used skills like financial modelling, data analysis, or risk assessment. Show us you can crunch those numbers!
Educational Achievements Matter:For an entry-level role, your grades and academic accomplishments are key. If you have any certifications, like CFA Level 1 or something similar, don’t forget to include them. We love seeing ambition and commitment to the industry, so flaunt those achievements!
Craft a Personal Touch in Your Cover Letter:Your cover letter is your chance to show us your enthusiasm for banking and finance! Share why you're passionate about the industry and how your studies or previous experiences have prepared you for this role. We want to see that spark and motivation!
Use the Right Format and Language:In banking, clarity is king. Use a clean, professional format for your CV and cover letter. Make sure to avoid jargon, but don’t shy away from technical terms where appropriate – just keep it all clear and easy to read. Let’s see your professionalism shine through!
How to prepare for a job interview at Inspiring Search
✨Brush Up on Your Financial Knowledge
Since you're diving into the banking and financial services industry, make sure you're up to speed with current market trends and financial concepts. Be prepared to discuss things like interest rates and investment strategies, as you might get some technical questions that gauge your understanding.
✨Show Off Your Analytical Skills
Analytical skills are key in banking, so be ready to showcase how you've used them in your studies or any relevant projects. Prepare to tackle case studies or hypothetical financial scenarios during the interview that require you to analyse data and make informed decisions.
✨Demonstrate Your Team Spirit
As this is an entry-level role, they’ll likely look for how well you can collaborate and fit into their team. Think of examples from group projects or internships where you successfully worked with others. It'll help show that you're keen to learn and grow in a team-oriented environment.
✨Prepare Thoughtful Questions
Approach your interview with curiosity! Prepare insightful questions that reflect your knowledge of the industry, such as asking about the latest technology being implemented in their services. It shows you're genuinely interested in the company's operations and future.
