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- Tasks: Support clients with IT issues and gain hands-on experience in tech and cybersecurity.
- Company: Dynamic London-based IT services and cybersecurity consultancy.
- Benefits: Up to £25,000 salary, private health insurance, and ongoing training.
- Other info: Join a supportive team with clear progression opportunities in a fast-paced environment.
- Why this job: Kickstart your IT career while making a real difference for clients.
- Qualifications: Basic IT knowledge and a passion for technology and cybersecurity.
The predicted salary is between 21600 - 30000 £ per year.
Fleet Street / City of London (Office-Based)
Salary: Up to £25,000 per annum
Our client is a London-based IT services and cybersecurity consultancy, delivering tailored solutions across managed IT support, cloud services, and advanced cybersecurity. They help businesses stay secure, compliant, and operational through proactive monitoring and expert support. Working with clients across sectors such as finance, healthcare, and professional services, they act as a trusted IT partner, combining technical expertise with a customer-first approach.
The Role
We are looking for a motivated and enthusiastic Junior IT Analyst to join our growing team. This is an excellent opportunity for someone starting their career in IT who is passionate about technology and cyber security. You will be the first point of contact for client support, helping to resolve IT issues while developing hands-on experience across infrastructure, cloud, and security environments.
How You’ll Spend Your Day
- Supporting client users via phone, email, and ticketing systems
- Diagnosing and resolving 1st line IT issues (hardware, software, networking)
- Logging, prioritising, and updating tickets in the helpdesk system
- Escalating complex issues to senior engineers when required
- Assisting with user account setup, permissions, and system access
- Supporting Microsoft 365 / cloud environments
- Helping monitor systems and flag potential issues proactively
- Learning and applying cybersecurity best practices
- Contributing to documentation and knowledge base articles
You’ll be working in a fast-paced, client-facing environment where no two days are the same.
What We’re Looking For
Personality & Mindset
- Passion for IT and Cyber Security
- Strong willingness to learn and develop quickly
- Problem-solving mindset with attention to detail
- Excellent communication and customer service skills
- Positive, reliable, and proactive attitude
Skills & Qualifications
- Basic understanding of:
- Computer hardware and troubleshooting
- Operating systems (Windows/Mac)
- Networking fundamentals (Wi-Fi, IP, DNS basics)
- Common software packages (e.g. Microsoft Office)
Desirable (Nice to Have)
- Exposure to helpdesk or IT support environments
- Interest in cybersecurity (threats, phishing, etc.)
- Familiarity with ticketing systems
Ongoing Training & Development:
- Internal mentoring and hands-on learning
- External certifications via CIISec / UK Cyber Security Council
- Exposure to cutting-edge technologies and leading UK businesses
- Work alongside an experienced, supportive team
- Clear progression path within IT and cybersecurity
Why Join Us
- Work with a company focused on proactive IT and cybersecurity, not just reactive support
- Gain exposure to real-world enterprise environments early in your career
- Be part of a team that values learning, trust, and technical excellence
Ideal Candidate Summary
This role is perfect for someone who:
- Is early in their IT career
- Is curious and eager to grow in cybersecurity
- Enjoys solving problems and helping people
Junior IT Analyst employer: Inspiring Search
Contact Detail:
Inspiring Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Analyst
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet people in the field and get your name out there.
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar.
✨Tip Number 3
Prepare for interviews by practising common IT scenarios. Think about how you'd troubleshoot issues or explain tech concepts to non-techy clients.
✨Tip Number 4
Check out our website for openings! We’re always looking for passionate individuals like you to join our team and grow together in the IT world.
We think you need these skills to ace Junior IT Analyst
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and cybersecurity. Share any personal projects or experiences that highlight your interest in the field. We love candidates who are eager to learn and grow!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team, so make it clear why you're a great fit!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate candidates who can communicate effectively, as this is key in a client-facing role like this one.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive, which is exactly the kind of attitude we’re looking for!
How to prepare for a job interview at Inspiring Search
✨Know Your Tech Basics
Make sure you brush up on your understanding of computer hardware, operating systems, and networking fundamentals. Being able to discuss these topics confidently will show that you're ready for the role and can handle 1st line IT issues.
✨Show Your Passion for Cyber Security
Since this role involves a focus on cybersecurity, be prepared to talk about your interest in the field. Share any relevant experiences or knowledge you have about threats, phishing, or best practices in cybersecurity to demonstrate your enthusiasm.
✨Practice Problem-Solving Scenarios
Think of common IT issues you might encounter and how you would resolve them. Practising these scenarios can help you articulate your thought process during the interview, showcasing your problem-solving mindset and attention to detail.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and the technologies you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.