Graduate Program in Chelmsford, Essex

My client is looking for two brilliant Graduates to work in Chelmsford City Football Club. They have 2 opportunities (Operations Assistant and Graduate Content Creator) for someone who is obsessed with sport, particularly football! Please note that this role will be office based at Chelmsford City Football Club and will require you to commute daily and during match dates.

The Operations Assistant plays a key supporting role in ensuring the smooth running of daily office and business operations for Chelmsford City Football Club. The purpose of the role is to provide efficient administrative and operational support to the wider team, helping with tasks such as pre- & post-match liaison with clubs, data entry, scheduling, communications, and general coordination of events on match day and in the clubhouse. By handling routine processes and assisting colleagues across departments, the role helps maintain organisation, efficiency, and accuracy in day-to-day activities, while also offering an entry point for developing skills and progressing within the business. Supporting the efficient running of match day operations will be a key part of the role. This is a hands-on, detail-oriented role that requires excellent organisational skills, a proactive attitude, and the ability to work under pressure in a fast-paced sporting environment.

Your core focus will include:

• Provide general administrative support to the club’s management and operations team
• Support with the pre-match liaisons with opposition club and internal stakeholders
• Maintain accurate records, databases, and filing systems (digital and physical), for staff and players
• Assist with scheduling meetings, fixtures, and events, including internal and external communications
• Support matchday operations, including coordinating staff, volunteers, and resources as required (Specifically all HOME games, Saturday and Mid-week as scheduled)
• Assist with the preparation of reports, presentations, and documents for club operations
• Support finance and HR processes, including timesheet tracking, expense tracking, and staff records
• Coordinate supplies, equipment, and maintenance to ensure smooth operations
• Liaise with sponsors, partners, and external stakeholders in a professional manner
• Support special projects and club initiatives, providing administrative and logistical assistance
• Ensure compliance with club policies, procedures, and health & safety standards
• Create processes to establish professionalism and consistency at the football club, along with tracking compliance and review process to drive improvements throughout the club

The role will cover day-to-day operations for the club along with all home & away fixtures for the clubs teams. This will include Friendly matches, National League, FA Cup, FA Trophy and Essex Senior Cup.

We are also seeking a creative, energetic, and trend-savvy Graduate Content Creator to help grow our online presence and attract new fans to our matches. In addition, we are looking for someone to creatively promote our merchandise and hospitality to existing fans and help to activate sponsor partnerships through digital campaigns. You will primarily create content for and help to manage our social media channels, website and ecomms. However, there will be the opportunity for this role to generate creative ideas to gain coverage in more traditional media such as print and radio.

Main Responsibilities include:

• Create engaging content whilst staying on top of social media algorithms in order to grow reach, attract new followers and convert them into matchday fans.
• Work with local partners (e.g. sponsors, schools, youth football clubs, local organisations) to create joint digital campaigns to expand reach.
• Promote club merchandise and hospitality packages through creative storytelling and targeted marketing on social media, website and ecomms.
• Work with sponsors and partners to co-create campaigns that satisfy commercial partnerships and create testimonials for potential new sponsors.
• Reach out to local press, radio, TV with creative ideas to drive awareness of the club in non-sporting sections/features.
• Monitor analytics to track growth, engagement, and campaign performance.
• Measures will include key social media metrics: follower growth, reach, impressions, engagement % of new fans to the club (measured by Ticketco survey or other method), merchandise and hospitality sales.