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For Companies At a Glance
- Tasks: Support clients with IT issues and gain hands-on experience in tech and cybersecurity.
- Company: Dynamic London-based IT services and cybersecurity consultancy.
- Benefits: Private health insurance, gym membership, ongoing training, and clear career progression.
- Other info: Fast-paced environment with opportunities to learn and grow in cybersecurity.
- Why this job: Kickstart your IT career with real-world exposure and a supportive team.
- Qualifications: Basic IT knowledge, problem-solving skills, and a passion for technology.
The predicted salary is between 25000 - 25000 £ per year.
Our client is a London-based IT services and cybersecurity consultancy, delivering tailored solutions across managed IT support, cloud services, and advanced cybersecurity. They help businesses stay secure, compliant, and operational through proactive monitoring and expert support.
Working with clients across sectors such as finance, healthcare, and professional services, they act as a trusted IT partner, combining technical expertise with a customer-first approach.
The Role
We are looking for a motivated and enthusiastic Junior IT Analyst to join our growing team. This is an excellent opportunity for someone starting their career in IT who is passionate about technology and cyber security. You will be the first point of contact for client support, helping to resolve IT issues while developing hands-on experience across infrastructure, cloud, and security environments.
How You’ll Spend Your Day
- Supporting client users via phone, email, and ticketing systems
- Diagnosing and resolving 1st line IT issues (hardware, software, networking)
- Logging, prioritising, and updating tickets in the helpdesk system
- Escalating complex issues to senior engineers when required
- Assisting with user account setup, permissions, and system access
- Supporting Microsoft 365 / cloud environments
- Helping monitor systems and flag potential issues proactively
- Learning and applying cybersecurity best practices
- Contributing to documentation and knowledge base articles
You’ll be working in a fast-paced, client-facing environment where no two days are the same.
What We’re Looking For
Personality & Mindset- Passion for IT and Cyber Security
- Strong willingness to learn and develop quickly
- Problem-solving mindset with attention to detail
- Excellent communication and customer service skills
- Positive, reliable, and proactive attitude
- Basic understanding of:
- Computer hardware and troubleshooting
- Operating systems (Windows/Mac)
- Networking fundamentals (Wi-Fi, IP, DNS basics)
- Common software packages (e.g. Microsoft Office)
- Exposure to helpdesk or IT support environments
- Interest in cybersecurity (threats, phishing, etc.)
- Familiarity with ticketing systems
- Any certifications (CompTIA, Microsoft, etc.)
Perks & Benefits
- Private Health Insurance
- Gym Membership
- Ongoing Training & Development:
- Internal mentoring and hands-on learning
- External certifications via CIISec / UK Cyber Security Council
- Exposure to cutting-edge technologies and leading UK businesses
- Work alongside an experienced, supportive team
- Clear progression path within IT and cybersecurity
Why Join Us
- Work with a company focused on proactive IT and cybersecurity, not just reactive support
- Gain exposure to real-world enterprise environments early in your career
- Be part of a team that values learning, trust, and technical excellence
Ideal Candidate Summary
This role is perfect for someone who:
- Is early in their IT career
- Is curious and eager to grow in cybersecurity
- Enjoys solving problems and helping people
- Wants real exposure, not just theory
Junior IT Analyst in Glasgow employer: Inspiring Search
Contact Detail:
Inspiring Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Analyst in Glasgow
✨Tip Number 1
Network like a pro! Attend local tech meetups or online webinars to connect with industry professionals. You never know who might have the inside scoop on job openings or can offer you a referral.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or mentors can help you feel more confident. Focus on showcasing your passion for IT and cybersecurity, as well as your problem-solving mindset.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! Tailor your application to highlight your enthusiasm for the role and how your skills align with what we’re looking for. It shows you’re genuinely interested.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Use this opportunity to reiterate your excitement about the position and how you can contribute to the team.
We think you need these skills to ace Junior IT Analyst in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior IT Analyst role. Highlight any relevant coursework, projects, or experiences that show your passion for IT and cybersecurity.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share your enthusiasm for technology and how you can contribute to our team. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've tackled IT issues or helped others with tech problems. We love seeing how you approach challenges and find solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inspiring Search
✨Know Your Tech Basics
Brush up on your understanding of computer hardware, operating systems, and networking fundamentals. Be ready to discuss how you would troubleshoot common IT issues, as this will show your passion for technology and your problem-solving mindset.
✨Show Off Your Customer Service Skills
Since you'll be the first point of contact for client support, practice how you would communicate effectively with users. Think about examples where you've helped someone solve a problem, even if it’s not IT-related, to demonstrate your excellent communication skills.
✨Demonstrate Your Willingness to Learn
This role is all about growth, so come prepared to talk about your eagerness to learn and develop quickly in the field of IT and cybersecurity. Mention any relevant courses or certifications you’re interested in pursuing, like CompTIA or Microsoft.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their approach to IT support and cybersecurity. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.