Customer Service Clerk (Full Time)

Do you have a passion for the Luxury Jewellery sector? Would you like to work for one of Britain\’s best known fine jewellery designers? This vacancy requires you to have previous Jewellery experience. The Client Services Assistant reports to the Operations Manager and plays an integral part in client services. This role is based at our Flagship store, in Central London and is a full-time role. This is an entry to mid-level role and is dependent on relevant experience in a similar operational role within a luxury Jewellery environment. This is an exciting role and a wonderful opportunity to work with a beautiful product within an established and growing brand. Organising workshop dispatches and collections via couriers. Supporting the Merch & Production & Operations team to ensure accurate and timely Assay management. Assisting the Production Co-Ordinator & Designer with Gemstone inventories & sourcing of stones. Ad-Hoc administrative duties relating to Client Services. Projects to improve processes & procedures. Jewellery expertise essential Proficient in Microsoft Office Numerical and intermediate Excel skills Comfortable with using stock and IT systems (Full Training will be given) *Full-time role, Monday to Friday. This is a British fine jewellery designer known for striking colour combinations and use of precious gemstones. Enduring success in the jewellery business over the last 38 years is a testament to their creativity, eye for design, and attention to detail. With a dedication to exceptional craftsmanship and responsibly sourced materials, the designs are exquisite jewellery to complement a modern lifestyle. The brand is stocked in prestigious brand partners including Fortnum + Mason, The Watches of Switzerland Group and is available globally online and FarFetch.This is a global brand committed to celebrating the diverse voices of our employees, partners, and the customers we serve. We are a proud member of the RJC (Responsible Jewellery Council) and we continue to implement sustainable changes to ensure we are caring for our environment and our team. You enjoy working in a creative environment. Private healthcare Wellbeing support via an EAP programme. Selection of office snacks Birthday day off Jewellery loyalty scheme