At a Glance
- Tasks: Manage and develop a mentoring programme, ensuring quality experiences for mentors and mentees.
- Company: Join the Inspiring Leadership Foundation, a charity empowering underserved communities.
- Benefits: Flexible remote work, part-time hours, and the chance to make a real difference.
- Other info: Opportunity for personal growth and to contribute to meaningful change.
- Why this job: Be a key player in transforming lives through leadership and mentorship.
- Qualifications: Strong relationship management skills and experience in mentoring or youth programmes.
The predicted salary is between 20250 - 24750 £ per year.
The Inspiring Leadership Foundation is a charity that supports and empowers people from underserved backgrounds to develop their leadership skills, confidence and opportunities for the future.
- Job Title
- Hours
- Up to 20 hours per week (0.53 FTE)
- Renumeration
- Reports To
- Head of Programmes / CEO
- Location
Remote: but based within 1hrs travel of Grantham so that you can attend in-person meetings as required.
Purpose of the Role
To manage and develop the charity's mentoring programme, ensuring mentors, mentees and volunteers receive a high-quality experience while maintaining excellent safeguarding standards and compliance.
The postholder will oversee mentor and beneficiary onboarding, manage mentor matching, and support the continued growth of the mentoring programme.
Mentoring forms a key area of the Charity’s service offering.
The postholder will also manage the Learning Management System and handle any administrative tasks required to ensure programmes are delivered effectively to the beneficiaries.
Key Responsibilities
- Onboard and support mentors.
- Manage mentor matching processes.
- Monitor mentor-mentee relationships.
- Coordinate regular relationship reviews.
- Maintain engagement and retention of mentors.
- Facilitate introductions to specialist mentors where required.
- Develop mentor communications and resources.
- Support expansion of the mentor network.
- Beneficiary Management
- Conduct welcome 121 calls and risk assessments.
- Maintain regular communication with participants.
- Support beneficiary engagement throughout programmes.
- Liaise with referral and partner organisations.
- Collect references and required documentation.
- Ensure policy compliance.
- Learning Management System
- Administer the Learning Management System, which is currently Talent LMS.
- Manage users and permissions.
- Monitor learner engagement and completion.
- Generate regular reports and insights.
- Ensure high-quality learner experiences.
- Support wider administration across programmes and organisational output.
- Coordinate CPD accreditation processes.
- Support programme launches.
- Monitor beneficiary and mentor outcomes and engagement.
- CRM and Data
- Record mentoring and mentee outcomes and participant engagement.
- Support reporting requirements.
- Review operational processes.
- Improve mentor and beneficiary journeys.
- Support organisational growth and scaling.
Person Specification
- Experience in a customer/stakeholder facing role
- Strong relationship management skills.
- Excellent communication and interpersonal skills.
- Experience using CRM systems.
- Strong organisational skills.
- Ability to manage multiple priorities.
- Experience managing mentoring, volunteering or youth, or any similar programmes.
- Experience handling safeguarding responsibilities.
- DSL qualification or willingness to obtain.
- Experience with Salesforce specifically.
- Experience within education, employability, youth or charitable sectors.
- Technology Requirements (desirable as training can be provided)
- CRM
- Microsoft 365
- Teams
- Learning Management System (user-facing administration)
- #J-18808-Ljbffr
Service Coordinator in Grantham employer: Inspiring Leadership Foundation
The Inspiring Leadership Foundation is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that empowers individuals from underserved backgrounds. With flexible remote working arrangements and a focus on personal and professional growth, employees have the opportunity to make a meaningful impact while developing their skills in a collaborative environment. The charity's commitment to safeguarding and compliance ensures a high-quality experience for all involved, making it a rewarding place to work for those passionate about leadership and community development.
Contact Details:
Inspiring Leadership Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Grantham
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Inspiring Leadership Foundation. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Inspiring Leadership Foundation directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Inspiring Leadership Foundation’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Service Coordinator in Grantham
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Service Coordinator at Inspiring Leadership Foundation, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Service Coordinator, customise your documents to fit the vibe of Inspiring Leadership Foundation. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Inspiring Leadership Foundation
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Inspiring Leadership Foundation. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Inspiring Leadership Foundation's needs. They’ll want to know that you can commit without compromising your passion for the work!
