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- Tasks: Engage with clients, provide stellar customer service, and create social media content.
- Company: Join Inspiring Interns, a dynamic company focused on growth and innovation.
- Benefits: Enjoy 25 days holiday, flexible working, team outings, and potential bonuses.
- Why this job: Perfect for self-motivated individuals looking to make an impact in a supportive environment.
- Qualifications: Must have an EU work permit, office experience, and a positive attitude.
- Other info: Work Monday to Friday, with occasional weekend shifts compensated by weekdays off.
The predicted salary is between 20000 - 30000 £ per year.
Inspiring Interns is seeking an Operations & Customer Response Executive to join our team in London. This role offers significant growth potential within our expanding company.
Key responsibilities include:
- Building and maintaining relationships with clients
- Working independently and demonstrating self-motivation
- Providing excellent customer service via email and phone
- Following collections procedures and liaising with debt management companies
- Developing and posting social media and SEO website content
- Contributing to team brainstorming and idea generation
Working hours: Monday - Friday, 9:00 am to 5:30 pm, with 4 weekend days per month (weekdays given in lieu)
Perks include:
- 25 days holiday
- Flexible working within set parameters
- Team lunches and dinners
- Discretionary bonus
- Up to 2 days working from home
Requirements: EU work permit, office experience, cheerful attitude, fast learner, good initiative, fast touch typing (advantage).
Operations & Customer Response Executive employer: Inspiring Interns
Contact Detail:
Inspiring Interns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Customer Response Executive
✨Tip Number 1
Familiarise yourself with the company culture at StudySmarter. Understanding our values and how we operate will help you align your responses during interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your previous experience in customer service and operations. Think of specific examples where you've successfully handled customer queries or improved processes, as this will demonstrate your capability for the role.
✨Tip Number 3
Brush up on your social media and SEO knowledge. Since part of the role involves developing content, being able to discuss current trends and strategies will show your initiative and enthusiasm for the position.
✨Tip Number 4
Practice your communication skills, both verbal and written. As you'll be interacting with clients via email and phone, being articulate and clear will set you apart from other candidates.
We think you need these skills to ace Operations & Customer Response Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've built client relationships or provided excellent customer service in the past.
Showcase Your Skills: Emphasise your skills in communication, self-motivation, and initiative. Provide examples of how you've successfully worked independently or contributed to team efforts.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Inspiring Interns
✨Show Your Customer Service Skills
Since the role involves providing excellent customer service, be prepared to share examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to remain cheerful and professional under pressure.
✨Demonstrate Self-Motivation
This position requires working independently, so it's important to convey your self-motivation. Discuss instances where you took the initiative to solve problems or improve processes without being prompted.
✨Familiarise Yourself with SEO and Social Media
As part of the role involves developing social media and SEO content, brush up on these topics before the interview. Be ready to discuss any relevant experience or ideas you have for enhancing their online presence.
✨Prepare for Team Collaboration Questions
The job requires contributing to team brainstorming sessions, so think about your experiences working in teams. Prepare to discuss how you collaborate with others and share ideas effectively.
