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For Companies At a Glance
- Tasks: Support clients throughout their travel journey and ensure exceptional service.
- Company: Join a dynamic travel agency with a passion for unforgettable experiences.
- Benefits: 100% remote work, flexible scheduling, travel perks, and growth opportunities.
- Why this job: Combine your love for travel with helping others create amazing memories.
- Qualifications: Strong communication skills and customer service experience, preferably in travel.
- Other info: Enjoy a supportive team environment with ongoing training.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
Customer Representative in London employer: INSPIRED
Contact Detail:
INSPIRED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with clients, try role-playing common customer scenarios with a friend. This will help you feel more confident and prepared for those tricky questions during interviews.
✨Tip Number 3
Show off your passion for travel! During interviews, share your own travel experiences and how they’ve shaped your customer service approach. This personal touch can really resonate with hiring managers looking for someone who genuinely loves the industry.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic candidates who are ready to make a difference. Plus, it’s a great way to stay updated on any new opportunities that pop up!
We think you need these skills to ace Customer Representative in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your customer service experience and any relevant skills that match what we’re looking for in a Travel Customer Representative.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on communicating your qualifications effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at INSPIRED
✨Know Your Stuff
Familiarise yourself with the travel industry and the specific services offered by the company. Be ready to discuss popular destinations, travel documents, and any recent changes in travel policies. This shows your passion for travel and helps you stand out.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and travel scenarios. Think about how you would handle inquiries or complaints, and be prepared to share examples from your past experiences that highlight your problem-solving skills.
✨Show Off Your Communication Skills
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask the interviewer, demonstrating your interest in the role and the company.
✨Emphasise Your Organisational Skills
As a Travel Customer Representative, being organised is crucial. Share examples of how you've managed multiple tasks or bookings in the past. Highlight your attention to detail and how it has positively impacted your previous roles.
