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For Companies At a Glance
- Tasks: Support clients throughout their travel journey, from booking to return.
- Company: Join a dynamic travel agency committed to exceptional service.
- Benefits: 100% remote work, flexible scheduling, and exclusive travel perks.
- Why this job: Create unforgettable experiences for others while exploring the world.
- Qualifications: Strong communication skills and a passion for travel.
- Other info: Opportunities for growth and ongoing training in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you’re enthusiastic about travel and love creating memorable experiences for others, we’d love to hear from you. Apply today and start your journey with Viaja con Andrea.
Customer Representative in Chester employer: INSPIRED
Contact Detail:
INSPIRED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Chester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the Travel Customer Representative role. Highlight your customer service experience and passion for travel.
✨Tip Number 3
Stay active on social media! Follow companies you’re interested in and engage with their posts. This shows your enthusiasm and keeps you in the loop about any job opportunities they might share.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our team.
We think you need these skills to ace Customer Representative in Chester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and how they relate to the role of a Travel Customer Representative.
Tailor Your Communication Style: Make sure your written communication reflects the friendly and professional tone we value at StudySmarter. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Highlight Relevant Experience: If you've got customer service experience, especially in travel or hospitality, make it front and centre in your application. We want to see how your skills can help us provide exceptional service to our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at INSPIRED
✨Know Your Stuff
Familiarise yourself with the travel industry and the specific services offered by the company. Be ready to discuss popular destinations, travel documents, and any recent changes in travel policies. This shows your passion for travel and helps you stand out.
✨Practice Your Communication Skills
Since excellent verbal and written communication is key for this role, practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to simulate client interactions, showcasing your ability to handle inquiries professionally.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved customer issues in the past. Think of specific situations where you demonstrated empathy and effective problem-solving. This will highlight your ability to handle concerns and complaints, which is crucial for a Customer Representative.
✨Emphasise Your Organisational Skills
Being organised is vital in this role. Share how you manage multiple tasks, such as bookings and follow-ups, while maintaining attention to detail. Mention any tools or systems you’ve used to stay organised, as this will reassure them of your dependability.
