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For Companies At a Glance
- Tasks: Support clients throughout their travel journey, from booking to return.
- Company: Join a dynamic travel agency committed to exceptional service.
- Benefits: 100% remote work, flexible scheduling, and exclusive travel perks.
- Why this job: Create unforgettable experiences for others while exploring the world.
- Qualifications: Strong communication skills and a passion for travel.
- Other info: Opportunities for growth and ongoing training in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you’re enthusiastic about travel and love creating memorable experiences for others, we’d love to hear from you. Apply today and start your journey with Viaja con Andrea.
Customer Representative in Cambridge employer: INSPIRED
Contact Detail:
INSPIRED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Cambridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Customer Representative role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients all day, it’s crucial to sound confident and friendly. Try role-playing common customer scenarios with a mate to sharpen your responses.
✨Tip Number 3
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your customer service approach. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for enthusiastic individuals who want to help others create unforgettable travel experiences. Your dream job could be just a click away!
We think you need these skills to ace Customer Representative in Cambridge
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you’re excited about helping others plan their journeys.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and skills mentioned in the job description. We want to see how your experience aligns with what we’re looking for!
Be Professional Yet Friendly: Remember, as a Customer Representative, communication is key! Keep your tone professional but friendly in your written application to show us you can connect with clients effectively.
Proofread Before You Submit: Before hitting that submit button, take a moment to proofread your application. Typos and errors can distract from your message, so let’s make sure everything is polished and ready to impress!
How to prepare for a job interview at INSPIRED
✨Know Your Stuff
Familiarise yourself with the travel industry and the specific services offered by the company. Research common travel issues and how to resolve them, so you can demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to refine your responses and ensure you come across as professional and approachable.
✨Demonstrate Empathy and Problem-Solving
Prepare examples from your past experiences where you've successfully handled customer complaints or difficult situations. Highlight your ability to empathise with clients and find effective solutions, as this will show your potential employer that you can handle the challenges of the role.
✨Be Tech-Savvy
Brush up on your tech skills, especially with booking platforms and communication tools. If you have experience with specific systems, be ready to discuss them. Showing that you're comfortable with technology will give you an edge in the interview.
