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For Companies At a Glance
- Tasks: Support clients throughout their travel journey, from booking to return.
- Company: Join a dynamic travel agency with a passion for unforgettable experiences.
- Benefits: 100% remote work, flexible scheduling, and exclusive travel perks.
- Why this job: Combine your love for travel with exceptional customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunities for growth and ongoing training in a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
Perks
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
Customer Representative in Burnley employer: INSPIRED
Contact Detail:
INSPIRED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Burnley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently explain why you're the perfect fit for the Customer Representative role. Highlight your customer service experience and passion for travel.
✨Tip Number 3
Stay active on social media! Follow companies you’re interested in and engage with their content. This shows your enthusiasm and keeps you in the loop about any job opportunities they might post.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Representative in Burnley
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight why you’re excited about helping others plan their journeys.
Tailor Your Communication Style: Make sure your written communication reflects the friendly and professional tone we value at StudySmarter. Use clear language and keep it engaging to show off your excellent verbal and written skills.
Highlight Relevant Experience: Don’t forget to mention any customer service experience you have, especially in travel or hospitality. We want to see how your background makes you a great fit for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at INSPIRED
✨Know Your Stuff
Familiarise yourself with the travel industry and the specific services offered by the company. Research common travel issues and how to resolve them, so you can demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to build confidence in your responses.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you provided exceptional customer service. Be ready to discuss how you handled difficult situations and turned them into positive experiences for clients.
✨Demonstrate Your Passion for Travel
Share your personal travel experiences and what you love about helping others plan their trips. This will show your enthusiasm for the role and align with the company's mission of creating memorable experiences.
