Village General Manager

Village General Manager

Reading Full-Time 43000 - 52000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations at our new retirement village, ensuring smooth daily activities and exceptional resident experiences.
  • Company: Join Inspired Villages, a rapidly growing company transforming later life living in the UK.
  • Benefits: Enjoy a competitive salary, generous leave, health plans, and discounts on various outlets.
  • Why this job: Be part of a vibrant community that values inclusion, personal growth, and making a real difference.
  • Qualifications: Experience in senior management within retirement living or related sectors is essential.
  • Other info: We celebrate uniqueness and foster a culture where everyone can thrive.

The predicted salary is between 43000 - 52000 £ per year.

We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. We are now seeking a Village General Manager to lead our operations team at the soon-to-be opened Widmore Park.

After seven years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later life experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.

If you’re looking for a career which means more and gives you more, personally, and professionally, there’s a place for you here at Inspired Villages.

The Role:

  • Ensuring the smooth delivery of all activities across the village including food and beverage, housekeeping, maintenance, grounds, well-being etc.
  • Efficiently managing the estate; continuously improving through effective planned maintenance and investment in equipment and services to maintain operational excellence.
  • Identifying and addressing all areas for improvement impacting the customer and resident experience.
  • Driving vibrancy in the village through promotion and use of all facilities.
  • Empowering every colleague to deliver amazing experiences for our residents.
  • Ensuring every colleague understands and delivers against our values and service proposition.
  • Identifying and developing outstanding talent.
  • Managing service charges and the reserve fund budget.
  • Delivering food and beverage revenues and maintaining costs within budgets.
  • Supporting the sales teams in promoting and selling properties.
  • Ensuring compliance with all Health and Safety related policies and procedures.

Key Requirements:

  • An extensive background in senior-level management in the Integrated Retirement Community (IRC) sector or related field such as property/estate management, hospitality, leisure or retail, or retirement living.
  • Dynamic, confident and innovative leader with strong commercial and networking skills with the ability to manage a large team with an open, approachable personality.
  • Excellent budgeting and financial awareness, together with a demonstrable record of exceeding standards in all areas.

The Benefits:

  • £50,000 to £60,000 per annum plus discretionary bonus.
  • 25 days annual leave (plus bank holidays).
  • Big birthdays off (those ending in a 0).
  • Medicash health plan.
  • Enhanced family benefits.
  • Private Medical Insurance.
  • Life Assurance at x4 your annual salary.
  • 5% matched pension scheme.
  • Access to SMART tech.
  • Retail discounts on a variety of outlets.
  • Cycle to work scheme.
  • Electric car scheme.
  • Access to an incredible workspace, with a gym, social areas, and parking.

At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you’ll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.

More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!

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Contact Detail:

Inspired Villages Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Village General Manager

✨Tip Number 1

Familiarise yourself with the Integrated Retirement Community sector. Understanding the nuances of this industry will help you speak confidently about your experience and how it aligns with our mission at Inspired Villages.

✨Tip Number 2

Network with professionals in the retirement living space. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals that could boost your application.

✨Tip Number 3

Showcase your leadership style during any informal discussions or interviews. We value dynamic and approachable leaders, so be prepared to share examples of how you've empowered teams in previous roles.

✨Tip Number 4

Research our values and service proposition thoroughly. Being able to articulate how your personal values align with ours will demonstrate your commitment to enhancing the lives of our residents.

We think you need these skills to ace Village General Manager

Senior Management Experience
Integrated Retirement Community Knowledge
Property/Estate Management
Hospitability and Leisure Management
Team Leadership
Commercial Acumen
Networking Skills
Budgeting and Financial Management
Operational Excellence
Customer Experience Improvement
Health and Safety Compliance
Talent Development
Food and Beverage Management
Sales Support
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Village General Manager position. Tailor your application to highlight relevant experiences that align with these expectations.

Craft a Compelling CV: Ensure your CV showcases your extensive background in senior-level management, particularly in the Integrated Retirement Community sector or related fields. Highlight your leadership skills, financial awareness, and any achievements that demonstrate your ability to exceed standards.

Write a Strong Cover Letter: In your cover letter, express your passion for building communities and enhancing residents' lives. Use specific examples from your past experiences to illustrate how you can drive vibrancy and improve customer experiences at Inspired Villages.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Inspired Villages

✨Show Your Passion for Community Building

Make sure to express your enthusiasm for creating vibrant communities. Share examples from your past experiences where you successfully enhanced the lives of residents or customers, as this aligns perfectly with the company's mission.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you've empowered teams in previous roles. Highlight specific instances where you motivated colleagues to deliver exceptional service, as this is crucial for the Village General Manager position.

✨Understand Financial Management

Be ready to talk about your budgeting and financial management experience. Provide examples of how you've managed costs effectively while still delivering high-quality services, as financial awareness is key for this role.

✨Familiarise Yourself with Health and Safety Regulations

Since compliance with health and safety policies is essential, brush up on relevant regulations. Be prepared to discuss how you've ensured safety standards in previous roles, demonstrating your commitment to resident well-being.

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