Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage sales processes, and ensure smooth transitions for new residents.
- Company: Join Inspired Villages, a rapidly growing company transforming retirement living in the UK.
- Benefits: Enjoy 25 days leave, health plans, family benefits, and discounts on various outlets.
- Why this job: Make a real impact in people's lives while working in a supportive, family-like environment.
- Qualifications: Experience in sales or customer service, especially in property or retirement living.
- Other info: Be part of a team that values community and personal growth.
The predicted salary is between 28800 - 42000 £ per year.
We’re driven by our purpose to build real communities that enhance the lives of our residents every day. We are seeking a Village Adviser to join our expanding Sales team. After seven years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later living experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.
As a Sales Adviser, you will be responsible for achieving sales targets by successfully managing new home sales, rentals, resales, and relets from initial enquiry through to completion. You will also ensure a seamless handover to the operations team, supporting a smooth and welcoming transition for new residents moving into our retirement village.
The Role:
- Greet prospective customers warmly and assist with their enquiries in a professional, helpful, and efficient manner
- Manage the entire customer journey—from initial enquiry and show rounds to follow-ups, presentations, and move-ins
- Conduct home visits as agreed with the Sales Manager
- Create and maintain accurate customer records in the CRM system
- Oversee daily sales progression by following up on enquiries and responding to leads
- Monitor and manage the sales process from reservation to completion and move-in
- Build and maintain strong relationships with estate agents, solicitors, and Assisted Move Package partners
- Update key stakeholders on sales progress and developments
- Collaborate with village operations, particularly the Village Manager, to ensure a seamless customer experience
- Produce weekly and monthly sales reports in a timely and accurate manner
- Assist in planning, organising, and delivering sales events
- Support marketing initiatives and identify opportunities to promote the village
- Participate in networking activities to increase community engagement
- Maintain a clean, tidy, and welcoming sales suite and office
Key Requirements:
- Experience in new home sales, property conveyancing, and/or sales within a retirement living environment
- Proficiency in database management and maintaining accurate customer records
- Background in sales and/or customer service, with an outgoing, friendly, and helpful approach
The Benefits:
- 25 days annual leave (plus bank holidays)
- Giving Something Back – 3 additional days leave for charity or voluntary work per year
- Big birthdays off (those ending in a 0)
- Medicash health plan
- Enhanced family benefits and sickness policies
- Private Medical Insurance
- Life Assurance at x4 your annual salary
- 5% matched pension scheme
- Access to SMART tech
- Retail discounts on a variety of outlets
- Cycle to work scheme
- Electric car scheme
- Access to an incredible workspace, with a gym, social areas, and parking.
If you’re looking for a career that means more and gives you more, hit that apply button!
Village Adviser employer: Inspired Villages
Contact Detail:
Inspired Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Village Adviser
✨Tip Number 1
Familiarise yourself with the retirement living sector and the specific needs of older adults. Understanding the unique challenges and preferences of retirees will help you connect better with potential customers and demonstrate your commitment to enhancing their lives.
✨Tip Number 2
Network with professionals in the property and retirement sectors. Attend local events or join relevant online groups to build relationships with estate agents, solicitors, and other stakeholders. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills during any interactions. As a Village Adviser, you'll be the first point of contact for prospective residents, so demonstrating a warm, friendly, and professional approach will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with CRM systems and sales processes. Being able to articulate how you've successfully managed customer journeys in previous roles will highlight your suitability for the position and your ability to meet sales targets.
We think you need these skills to ace Village Adviser
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Village Adviser. Familiarise yourself with the sales process and customer journey as outlined in the job description.
Tailor Your CV: Highlight your relevant experience in new home sales or customer service. Use specific examples that demonstrate your ability to manage customer relationships and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for enhancing community living. Mention how your skills align with the company's mission and how you can contribute to their growth.
Showcase Your Soft Skills: Emphasise your outgoing and friendly approach in your application. The role requires strong interpersonal skills, so provide examples of how you've successfully built relationships in previous roles.
How to prepare for a job interview at Inspired Villages
✨Know the Company and Its Values
Before your interview, take some time to research Inspired Villages. Understand their mission to enhance the lives of residents and how they aim to transform the later living experience in the UK. This knowledge will help you align your answers with their values during the interview.
✨Demonstrate Your Sales Experience
Be prepared to discuss your previous sales experience, particularly in new home sales or retirement living environments. Highlight specific achievements and how you successfully managed customer journeys from enquiry to completion, as this is crucial for the Village Adviser role.
✨Showcase Your Customer Service Skills
As a Village Adviser, building relationships is key. Be ready to share examples of how you've provided exceptional customer service in the past. Emphasise your friendly and helpful approach, as well as any experience you have in managing customer records and using CRM systems.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the sales process, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
