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- Tasks: Ensure safety and security of the village during night shifts while providing excellent customer service.
- Company: Join Inspired Villages, a community-focused organisation dedicated to enhancing residents' lives.
- Benefits: Enjoy 33 days annual leave, health cash plan, and a matched pension scheme.
- Why this job: Be the welcoming face of our community and make a real difference every night.
- Qualifications: Experience in customer service and handling emergencies; qualifications in Health & Safety are a plus.
- Other info: Join a culture of belonging where your uniqueness is celebrated and career growth is encouraged.
The predicted salary is between 24000 - 36000 £ per year.
Night Porter at Widmore Park in Sonning Common - (12-hour shifts - 4 on / 4 off)
We are driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. To support this, we are looking for a Night Porter to help ensure our village remains safe, secure, and welcoming throughout the night.
The Role
- Acting as the first point of contact during overnight emergencies, responding calmly and effectively
- Carrying out regular patrols of the village, completing security, fire, and safety checks
- Providing a welcoming presence for residents, guests, and visitors, offering assistance and information as needed
- Answering queries about the village, its facilities, and services in a professional manner
- Maintaining cleanliness and presentation of public areas throughout the night
- Cleaning and maintaining the gym, pool, steam room, and changing rooms, including testing and recording pool chemical balances
- Assisting with emergency situations, including first aid incidents and evacuations where required
- Managing waste collection by moving bins to designated collection points
- Ensuring the overall safety, security, and well-being of the building and its occupants throughout the night
Key Requirements
- Demonstrable experience in handling situations calmly, confidently, and professionally, particularly in a customer-facing or safety-focused environment
- Experience creating a welcoming, hospitable environment while consistently delivering excellent customer service
- A qualification in Health & Safety, COSHH, First Aid, or a related area would be advantageous, though not essential
The Benefits
- 33 days annual leave, including bank holidays and pro-rated to your contracted hours
- Holiday buying scheme, allowing up to an extra week of leave
- Big birthdays off (those ending in a 0) to celebrate in style
- Bupa Health Cash Plan, including access to an employee assistance program
- Life Assurance at four times your annual salary
- 5% matched pension scheme to support your future
- Access to SMART tech to make your work more efficient
- Retail discounts across a wide range of outlets
- Wellbeing hub and resources, including discounts on wellbeing interventions
- Cycle to work scheme for active commuting
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you’ll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day. More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
Night Porter in Sonning Common employer: Inspired Villages
Contact Detail:
Inspired Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Sonning Common
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality or security sectors. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Prepare for the interview by practising common questions related to safety and customer service. We suggest role-playing with a mate to get comfortable with your responses and show off your calm and confident handling of situations.
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight your passion for creating a welcoming environment and your commitment to safety. Let them know you’re ready to be part of their community!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you on their radar and show that you’re genuinely interested in the Night Porter position. It’s a simple yet effective way to stand out from the crowd.
We think you need these skills to ace Night Porter in Sonning Common
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Night Porter where being welcoming is key.
Tailor Your Application: Make sure to tailor your application to the Night Porter role specifically. Highlight any relevant experience you have in customer service or safety-focused environments. We love seeing how your background aligns with our mission to create a safe and welcoming community.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our community and what we stand for.
How to prepare for a job interview at Inspired Villages
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Porter. Familiarise yourself with the key tasks like conducting patrols, handling emergencies, and maintaining cleanliness. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for residents and guests, be ready to share examples of how you've provided excellent customer service in the past. Think about situations where you’ve handled queries or resolved issues calmly and professionally, as this will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, especially emergencies. Practice responses to scenarios like dealing with a fire alarm or assisting someone in distress. This will not only prepare you for the interview but also demonstrate your ability to think on your feet.
✨Emphasise Your Team Spirit
Even though the Night Porter works alone during shifts, it's important to convey that you can work well within a team. Share experiences where you collaborated with others to create a welcoming environment or ensured safety. This shows that you value community and are aligned with the company’s purpose.
