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- Tasks: Be the friendly face of our community, welcoming residents and guests with a smile.
- Company: Join Inspired Villages, where community and service come first.
- Benefits: Enjoy 33 days annual leave, health benefits, and a supportive work environment.
- Other info: Flexible hours available and opportunities for personal growth in a dynamic setting.
- Why this job: Make a real difference in people's lives while working in a vibrant community.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We’re looking for a friendly, organised, and customer-focused Receptionist to join us. We’re driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. If you’re seeking a role where people, service, and community come first, there’s a place for you at Inspired Villages.
At Inspired Villages, our Receptionists are the welcoming face of our communities, creating a warm and professional first impression for residents, visitors, and guests. You’ll play a vital role in supporting the smooth day-to-day running of the village, providing helpful information, outstanding customer service, and a reassuring presence at the heart of village life. By joining Inspired Villages, you’ll be part of a supportive, inclusive, and purpose-driven environment where your contribution truly makes a difference every day.
We are recruiting a Weekend Receptionist to work Saturdays and Sundays, 9:00am–5:00pm, with an additional 4 flexible hours available during the week.
The Role- Delivering full reception duties, meeting and greeting residents, visitors, and guests in a friendly, professional, and efficient manner.
- Acting as a central point of information, providing helpful and accurate guidance to residents and visitors.
- Coordinating prompt responses from colleagues and approved contractors through effective communication and follow-up.
- Maintaining a clean, tidy, and welcoming reception area at all times.
- Ensuring all notices, displays, and information are accurate, up to date, and relevant to the business.
- Answering incoming calls, identifying the nature of enquiries, and directing callers appropriately and professionally.
- Managing room booking systems, ensuring all bookings are accurately recorded and kept up to date.
- Supporting the Office Manager with general administrative duties as required.
- Previous experience in a customer-focused role, ideally within an office or reception environment.
- Confident IT skills, with working knowledge of the Microsoft Office suite (Word, Excel, and PowerPoint desirable).
- Excellent written and verbal communication skills, with a friendly and professional approach.
- Bupa Health Cashplan (including employee assistance program).
- Life Assurance at x4 your annual salary.
- 33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours).
- Holiday buying scheme (up to a week's extra leave).
- Big birthdays off (those ending in a 0).
- 5% matched pension scheme.
- Retail discounts on a variety of outlets.
- Access to SMART tech.
- Ongoing learning and development opportunities.
- Wellbeing hub and resources; including discounts related to wellbeing interventions.
- Cycle to work scheme.
- Electric car scheme.
- Working in an incredible workspace, with a gym, social areas, and parking.
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you’ll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.
Receptionist in Shaftesbury employer: Inspired Villages
Contact Detail:
Inspired Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Shaftesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Inspired Villages. Understand their mission and values so you can show how you fit into their community-focused vibe.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the friendly face of the village. Role-play common scenarios with a friend to boost your confidence in handling enquiries and providing excellent customer service.
✨Tip Number 3
Dress the part! First impressions matter, especially in a welcoming role like this. Choose an outfit that’s professional yet approachable to reflect the warm atmosphere of Inspired Villages.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at Inspired Villages.
We think you need these skills to ace Receptionist in Shaftesbury
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and organised side. Remember, we’re all about building communities, so a warm tone goes a long way.
Tailor Your Application: Make sure to customise your application to highlight your customer-focused experience. Mention any relevant roles where you’ve provided outstanding service, as this is key for us at Inspired Villages. Show us how you can contribute to our community!
Keep It Professional: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language, check your spelling and grammar, and ensure your format is tidy. First impressions matter, even on paper!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our amazing community!
How to prepare for a job interview at Inspired Villages
✨Know the Community
Before your interview, take some time to research Inspired Villages and their mission. Understanding their focus on community and resident well-being will help you align your answers with their values, showing that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. Prepare examples from your past experiences where you've provided outstanding customer service. Highlight how you handled difficult situations or went above and beyond to assist someone.
✨Practice Your Communication
Excellent communication is key for this role. Practise speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts and ensuring you come across as friendly and professional.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, or the community. This shows your enthusiasm and helps you determine if this is the right fit for you too!