Village Sales Adviser in Portsmouth

We are looking for talented Sales Advisers to join our team and help connect future residents with their ideal homes. If you are seeking a career that is rewarding, dynamic, and offers personal and professional growth, there is a place for you at Inspired Villages. We are driven by a clear purpose: to build real communities that enhance the lives of our residents every single day.

The Role

As a Sales Adviser, you will play a key role in the sales journey, supporting prospective residents and their families, guiding them through the buying process, and ensuring every interaction reflects the values and high standards of Inspired Villages. Your enthusiasm, professionalism, and ability to build strong relationships will help create exceptional experiences and drive the success of the village.

• Greeting prospective customers warmly and assisting with enquiries in a professional, helpful, and efficient manner
• Managing the full customer journey from initial enquiry and show rounds to follow-ups, presentations, and move-ins
• Conducting home visits as agreed with the Sales Manager to provide tailored support and guidance
• Creating and maintaining accurate customer records within the CRM system
• Overseeing daily sales progression by following up on enquiries and responding promptly to leads
• Monitoring and managing the sales process from reservation through to completion and move-in
• Building and maintaining strong relationships with estate agents, solicitors, and Assisted Move Package partners
• Updating key stakeholders on sales progress, challenges, and opportunities
• Collaborating closely with village operations, particularly the Village Manager, to ensure a seamless and positive customer experience
• Producing timely and accurate weekly and monthly sales reports
• Assisting in planning, organising, and delivering sales events to showcase the village and attract prospective residents
• Supporting marketing initiatives and identifying opportunities to promote the village locally
• Participating in networking activities to increase community engagement and visibility
• Maintaining a clean, tidy, and welcoming sales suite and office, ensuring a professional environment for customers

Key Requirements

• Having experience in new home sales, property conveyancing, or sales within a retirement living environment
• Demonstrating proficiency in database management and maintaining accurate, up-to-date customer records
• Possessing a background in sales or customer service, with an outgoing, friendly, and approachable manner
• Exhibiting excellent communication and interpersonal skills, able to build strong relationships with customers and stakeholders
• Being organised and proactive, with the ability to manage multiple enquiries and tasks efficiently

The Benefits

• Bupa Health Cash Plan, including access to an Employee Assistance Programme
• Life Assurance at four times your annual salary
• 33 days annual leave, inclusive of bank holidays
• Holiday buying scheme allowing you to purchase up to an additional week of leave
• Big birthdays off for milestone birthdays ending in 0
• 5% matched pension scheme
• Retail discounts across a wide range of outlets
• Access to SMART tech to support your work and lifestyle
• Ongoing learning and development opportunities to support your career growth
• Wellbeing hub and resources, including discounts on wellbeing interventions
• Cycle to work scheme
• Electric car scheme

At Inspired Villages, we welcome everyone, regardless of background, to be part of our thriving community. Here, you’ll be included, involved, and inspired to bring your unique talents to life. We are committed to creating a culture of belonging, where individuality is celebrated and you’re encouraged to be your best every day. More enjoyment. More satisfaction. More like one big family.