At a Glance
- Tasks: Ensure security, maintenance, and concierge services while being the first point of contact for emergencies.
- Company: Join Inspired Villages, a community-focused company with ambitious growth plans.
- Benefits: Enjoy 33 days annual leave, health cash plan, and ongoing learning opportunities.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in hospitality and calm problem-solving skills are essential.
- Other info: Be part of a vibrant community that celebrates uniqueness and fosters belonging.
The predicted salary is between 20000 - 28000 £ per year.
We’re driven by our purpose to build real communities, which enhance the lives of our residents every single day. If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.
In partnership with Legal & General PLC and NatWest Pension Trustee Limited, with hugely ambitious (and very achievable) growth plans, we are seeking a Night Porter to join our expanding nights team.
You will ensure the smooth running of all security, maintenance, and concierge services for the village, while being the first point of contact for any emergencies.
The Role:
- Being the first point of contact in an emergency
- Walking, patrolling, and providing security / fire checks around the village
- Greeting residents, guests and customers
- Answering questions and providing information about the village centre and its facilities
- Tidying public areas and ensuring the village remains clean and tidy
- Cleaning of the gym, pool, steam room and changing room area and testing pool chemical balance
- Assisting with emergency situations such as first aid incidents or evacuations
- Collecting rubbish bins and taking them to the collection points
- Ensuring the safety of the building and its occupants.
Key Requirements:
- Demonstrable experience to effectively deal with situations in a calm and professional manner
- Experience in creating a great hospitality environment that delivers fantastic customer service
- Qualified in Health & Safety, COSHH or similar would be an advantage.
The Benefits:
- Bupa Health Cashplan (including employee assistance program)
- Life Assurance at x4 your annual salary
- 33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours)
- Holiday buying scheme (up to a week\’s extra leave)
- Big birthdays off (those ending in a 0)
- 5% matched pension scheme
- Retail discounts on a variety of outlets
- Access to SMART tech
- Ongoing learning and development opportunities
- Wellbeing hub and resources; including discounts related to wellbeing interventions
- Cycle to work scheme
- Electric car scheme
- Working in an incredible workspace, with a gym, social areas, and parking.
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you\’ll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
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Night Porter employer: Inspired Villages
Contact Detail:
Inspired Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Inspired Villages' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of Night Porter. We want you to highlight your calmness in emergencies and your knack for creating a welcoming environment!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart appearance shows that you take the opportunity seriously and are ready to represent Inspired Villages.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what drives you to apply for the Night Porter role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in hospitality and customer service, and how it aligns with our mission to build real communities. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Inspired Villages
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with the key tasks like security checks, emergency response, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Calmness Under Pressure
Since the role involves handling emergencies, be prepared to discuss past experiences where you managed stressful situations effectively. Use specific examples to illustrate how you remained calm and professional, which is crucial for this job.
✨Emphasise Your Customer Service Skills
As a Night Porter, you'll be the first point of contact for residents and guests. Highlight any previous experience in hospitality or customer service, and share how you created a welcoming environment. This will show that you can contribute positively to the community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle emergencies. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.