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- Tasks: Ensure security, maintenance, and concierge services while being the first point of contact for emergencies.
- Company: Join Inspired Villages, a community-focused company with ambitious growth plans.
- Benefits: Enjoy 33 days annual leave, health cash plan, and ongoing learning opportunities.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in hospitality and calm problem-solving skills are essential.
- Other info: Be part of a vibrant community that celebrates uniqueness and fosters belonging.
The predicted salary is between 20000 - 28000 £ per year.
Night Porter at Widmore Park in Sonning Common – (12-hour shifts – 4 on / 4 off) We are driven by a clear purpose: to build real communities that enhance the lives of our residents every single day. To support this, we are looking for a Night Porter to help ensure our village remains safe, secure, and welcoming throughout the night.
As a Night Porter, you will play a vital role in maintaining the smooth running of the village outside of daytime hours. You will be a reassuring presence for residents, respond to overnight requests, and help ensure the environment is clean, safe, and well prepared for the day ahead.
If you are reliable, approachable, and take pride in delivering excellent service, this is a rewarding opportunity to be part of a community-focused organisation where your contribution truly matters.
The Role
- Acting as the first point of contact during overnight emergencies, responding calmly and effectively
- Carrying out regular patrols of the village, completing security, fire, and safety checks
- Providing a welcoming presence for residents, guests, and visitors, offering assistance and information as needed
- Answering queries about the village, its facilities, and services in a professional manner
- Maintaining cleanliness and presentation of public areas throughout the night
- Cleaning and maintaining the gym, pool, steam room, and changing rooms, including testing and recording pool chemical balances
- Assisting with emergency situations, including first aid incidents and evacuations where required
- Managing waste collection by moving bins to designated collection points
- Ensuring the overall safety, security, and well-being of the building and its occupants throughout the night
Key Requirements
- Demonstrable experience in handling situations calmly, confidently, and professionally, particularly in a customer-facing or safety-focused environment
- Experience creating a welcoming, hospitable environment while consistently delivering excellent customer service
- A qualification in Health & Safety, COSHH, First Aid, or a related area would be advantageous, though not essential
The Benefits
- 33 days annual leave, including bank holidays and pro-rated to your contracted hours
- Holiday buying scheme, allowing up to an extra week of leave
- Big birthdays off (those ending in a 0) to celebrate in style
- Bupa Health Cash Plan, including access to an employee assistance program
- Life Assurance at four times your annual salary
- 5% matched pension scheme to support your future
- Access to SMART tech to make your work more efficient
- Retail discounts across a wide range of outlets
- Wellbeing hub and resources, including discounts on wellbeing interventions
- Cycle to work scheme for active commuting
At Inspired Villages, we invite everyone, regardless of background, to join our thriving community. Here, you\\\’ll be included, involved, and inspired to contribute your unique talents. We are committed to creating a culture of belonging, where uniqueness is celebrated and you’re inspired to be your best, every day.
More enjoyment. More satisfaction. More like one big family. If you’re looking for a career that means more and gives you more, hit that apply button!
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Night Porter employer: Inspired Villages
Contact Detail:
Inspired Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the company culture! Before your interview, check out Inspired Villages' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experience aligns with the role of Night Porter. We want you to highlight your calmness in emergencies and your knack for creating a welcoming environment!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart appearance shows that you take the opportunity seriously and are ready to represent Inspired Villages.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what drives you to apply for the Night Porter role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in hospitality and customer service, and how it aligns with our mission to build real communities. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Inspired Villages
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Porter. Familiarise yourself with the key tasks like security checks, emergency response, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Calmness Under Pressure
Since the role involves handling emergencies, be prepared to discuss past experiences where you managed stressful situations effectively. Use specific examples to illustrate how you remained calm and professional, which is crucial for this job.
✨Emphasise Your Customer Service Skills
As a Night Porter, you'll be the first point of contact for residents and guests. Highlight any previous experience in hospitality or customer service, and share how you created a welcoming environment. This will show that you can contribute positively to the community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle emergencies. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
