Head of Asset Management - Property Portfolio & Strategy in Luton

We are driven by a clear purpose: to build real communities that enhance the lives of our residents every day. As we continue to grow, we are looking for a Head of Asset Management to take strategic ownership of our property portfolio and ensure our villages remain exceptional places to live, now and for the future. In this role, you will manage and protect the value of our assets, ensuring there is no depreciation through effective lifecycle planning, risk management, and long-term investment strategies. You will oversee asset performance, embed sustainability and efficiency initiatives, and provide expert property management support to Village Managers. Working closely with residents and resident associations, you will play a key role in balancing operational excellence with an outstanding resident experience. If you're looking for a senior role where strategic thinking, leadership, and purpose come together, this is an opportunity to make a lasting impact at Inspired Villages.

Responsibilities

• Working closely with Building Surveyors to ensure villages within your region are maintained to prevent depreciation of the estate.
• Developing and managing lifecycle forecasts for all villages under your remit.
• Agreeing on annual planned works with Building Surveyors and Village Managers, preparing budget requests aligned to lifecycle models.
• Proposing annual capital projects that enhance asset value and resident experience, supported by clear justification.

Financial & Reporting

• Preparing accurate and timely annual budgets aligned with lifecycle forecasts.
• Reporting monthly on expenditure against approved budgets.
• Managing and attending regular meetings with residents and resident associations.

Risk & Compliance

• Maintaining accurate and timely asset risk reports, ensuring risks are mitigated and controls implemented.
• Reviewing Fire Risk Assessments and arranging remedial works where required.
• Liaising quarterly with insurance brokers on asset-related risks and overseeing implementation of insurer recommendations.
• Managing the insurance claims process and providing clear updates to Village Managers and Resident Associations.
• Managing Section 20 notifications for major works delivered by Building Surveyors.
• Working with the Building Services Coordinator (direct report) to ensure all routine and statutory maintenance is completed as required.

Operational Support

• Reviewing annual building services contracts with Village Managers, Heads of Maintenance, and FM consultants to optimise plant and equipment lifecycle.
• Assessing and approving capital expenditure requests for reactive maintenance to protect service charge budgets.
• Supporting Village Managers with leasehold queries and resident alteration requests.
• Supporting Village Managers with adjoining owner matters and planning obligations.

Sustainability & Development

• Developing and updating sustainability strategies for each village, including EV charging, renewable energy initiatives, and energy reduction targets.
• Attending gateway approval meetings for new villages, monitoring lifecycle impacts and leasehold obligations.

Defects & Surveys

• Managing the resolution of post-DRP defects and escalating significant issues as required.
• Ensuring annual and five-yearly PPM surveys are completed across all building assets.

Qualifications

• Proven experience in asset management, lifecycle planning, and capital works.
• Strong knowledge of landlord & tenant legislation and property law.
• Understanding of building services, compliance, and sustainability strategies.
• Experience in residential property management and working with resident associations.
• Demonstrated ability in financial planning, budget management, and cost control.
• Excellent stakeholder engagement, communication, and relationship management skills.
• Strong risk management, problem-solving, and decision-making capabilities.

Benefits

• 33 days annual leave (inclusive of bank holidays, pro-rated to your contracted working hours).
• Holiday buying scheme, allowing you to purchase up to one additional week of leave.
• Big birthdays off (those ending in a 0).
• Bupa Health Cash Plan, including access to an employee assistance programme.
• Life Assurance at four times your annual salary.
• 5% matched pension scheme.
• Access to SMART tech for everyday convenience.
• Retail discounts across a wide range of outlets.
• Wellbeing hub and resources, including discounts on wellbeing initiatives.
• Cycle to work scheme.
• Electric car scheme.
• The opportunity to work within a unique village environment designed to support community, wellbeing, and exceptional service.

At Inspired Villages, we welcome everyone, regardless of background, to be part of our thriving community. We are committed to fostering a culture of belonging, where individuality is celebrated, and you are encouraged to be your best every day. We encourage you to submit your application as early as possible, as applications are reviewed on an ongoing basis. Interviews may be scheduled before the published closing date, and we reserve the right to close the advert early. Inspired Villages are members of ARCO (Associated Retirement Community Operators), the UK sector body for retirement communities. As Approved Operators we aim to comply at all times with the ARCO Consumer Code.