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- Tasks: Lead operations and create an exceptional living experience for residents in a vibrant retirement village.
- Company: Inspired Villages, a growing organisation focused on community and wellbeing.
- Benefits: Competitive salary, generous leave, health cash plan, and retail discounts.
- Why this job: Make a real difference in the lives of residents while leading diverse teams.
- Qualifications: Proven leadership experience and strong communication skills required.
- Other info: Exciting growth opportunities with new communities being developed.
The predicted salary is between 36000 - 60000 £ per year.
Inspired Villages is seeking an experienced Village General Manager to lead Ledian Gardens, a thriving retirement village in Leeds, Kent. This senior leadership role offers the opportunity to manage operations, lead diverse teams, and create an exceptional living experience for residents aged 65+, within a growing and values-driven organisation.
Ledian Gardens welcomed its first residents in 2022 and has two development phases open, with a third due to start shortly. The village currently consists of 115 properties and offers residents, guests, and members a range of facilities and services designed to offer a holistic approach to wellbeing, including restaurant, café, pool, gym, and studio, along with beautiful, shared spaces and grounds.
As a customer-driven business, our Village Managers are at the heart of everything we do. This is a senior leadership role where you’ll take full responsibility for the performance, culture, and success of a busy and growing retirement village, creating a safe, welcoming, and vibrant community where residents, guests, family, and visitors truly feel at home.
As Village Manager, you’ll lead multi-disciplinary teams, oversee operations, financial controls, customer experience, and commercial performance, and act as the face of the village for residents, families, and service partners. You’ll balance strategic thinking with hands-on leadership, ensuring exceptional service, strong engagement, and a community that continues to flourish. You’ll also work closely with the sales team based at the village, supporting future sales prospects, first sales, and re-sales with a partnership approach and the delivery of service excellence.
What does the future look like? Well, Inspired Villages is continuing to invest in building and operating more new communities, so you can be sure that there will be future opportunities to stretch and grow in our business. Our next community, already in the construction phase, is Little Mount Lake, located near Tunbridge Wells, with more to come in the South/Southeast.
Key Requirements:
- Proven leadership experience with a people-centred, empathetic approach
- Extensive experience in a multi-disciplined service environment with the ability to motivate and hold teams accountable for results
- Qualifications or experience in a related sector
- Strong understanding of Health & Safety, compliance, and risk management
- Confident decision-maker with the ability to prioritise and adapt in a dynamic environment
- Results-driven with a track record of delivering objectives and driving performance
- Excellent communication and stakeholder management skills
- Resilient, solutions-focused, and comfortable with challenging ways of working to improve outcomes
The Benefits:
- Competitive salary, plus up to 20% annual bonus
- 33 days annual leave (inclusive of bank holidays)
- Holiday buying scheme, allowing you to purchase up to one additional week of leave
- Big birthdays off (those ending in a 0)
- Bupa Health Cash Plan, including access to an employee assistance programme
- Life Assurance at four times your annual salary
- 5% matched pension scheme
- Retail discounts across a wide range of outlets
- Wellbeing hub and resources, including discounts on wellbeing initiatives
- Cycle to work scheme and electric car scheme
Village General Manager in Kent employer: INSPIRED VILLAGES GROUP LIMITED
Contact Detail:
INSPIRED VILLAGES GROUP LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Village General Manager in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Inspired Villages. Check out their website and social media to understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think about specific examples from your past where you've led teams or improved operations. Be ready to share these during your interview, as they’ll want to see how you can bring your experience to Ledian Gardens and create a vibrant community.
✨Tip Number 3
Showcase your people skills! As a Village General Manager, you'll be at the heart of the community. Be prepared to discuss how you've built relationships with residents, families, and staff in previous roles. Highlighting your empathetic approach will resonate well with the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Village General Manager in Kent
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and created a positive culture in previous roles. Use specific examples to demonstrate your people-centred approach!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the values and requirements of the Village General Manager role. We love seeing candidates who understand our mission and can connect their experience to what we do.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Make sure to include all relevant information without unnecessary fluff – we want to get to know you quickly!
Apply Early!: We encourage you to submit your application as soon as possible. Our review process is ongoing, and applying early gives you a better chance to stand out. Head over to our website to apply and take the first step towards joining our vibrant community!
How to prepare for a job interview at INSPIRED VILLAGES GROUP LIMITED
✨Know the Community
Before your interview, take some time to research Ledian Gardens and its community. Understand the facilities, services, and the overall ethos of Inspired Villages. This will help you demonstrate your genuine interest in creating a vibrant living experience for residents.
✨Showcase Your Leadership Style
As a Village General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've led diverse teams in the past. Highlight your people-centred approach and how you've motivated teams to achieve results while maintaining a positive culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle challenges. Think about situations where you've had to prioritise tasks or adapt to dynamic environments, especially in a multi-disciplined service setting.
✨Engage with Stakeholders
Communication is key in this role. Be ready to talk about your experience in stakeholder management. Share how you've built relationships with residents, families, and service partners, and how you ensure their voices are heard in the community.
