Account Manager

Account Manager

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, oversee projects, and ensure smooth execution of print production.
  • Company: Join a dynamic team focused on exceptional customer service and innovative solutions.
  • Benefits: Enjoy 25 days holiday, smart working options, and a corporate medical cash plan.
  • Why this job: Be part of a collaborative culture that values diversity and supports your wellbeing.
  • Qualifications: Customer-centric, detail-oriented, and proficient in managing multiple projects with strong Excel skills.
  • Other info: Opportunities for community engagement and employee awards to recognize your contributions.

The predicted salary is between 28800 - 42000 £ per year.

Where does this role fit in?

Working in partnership with our client Pret a Manger, the Account Manager supports the team to run projects and drive account growth. You will be required to work independently and manage your own projects and areas of responsibility, with full senior support in place should you need it.

To be successful in this role you’ll need to have both natural aptitude for customer service and strong organisation/project management skills. You’ll need to be adept at coordinating and supporting to manage projects end to end. Multitasking to balance competing priorities is also key.

Key Responsibilities:

  • BAU Projects – from brief to delivery
  • Managing finance/POs/tracking for all your job
  • Managing multiple projects at one time across multiple stakeholders
  • Ensuring we are buying well and selling at agreed rates where applicable to maximise P&L on the account
  • Ensuring deadlines are met and key client comms happen throughout each project
  • Managing projects through our internal marketing tech solutions

Qualifications:

  • Ideally, you will have experience from an agency or client services background
  • You will have a can-do proactive attitude with a willingness to learn and support your team
  • You have strong written and verbal communication skills – communication is key with this role
  • You have exceptional attention to detail
  • You have the proven ability to manage time effectively and can meet deadlines
  • Print management experience would be preferable but is not essential
  • Experience with Excel and SharePoint a bonus

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

  • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun!
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • Smart Working Options – spend up to 40% of your working week from home.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards – Employee of the Month programme with £250 bonus
  • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
  • Referral scheme – know the perfect person to join the team? You could bag £1,000 for putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups (ERGs) available to employees which offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other. These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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Account Manager employer: Inspired Thinking Group

At ITG, we pride ourselves on being an exceptional employer that values our employees' well-being and professional growth. With a vibrant work culture that encourages innovation and collaboration, our Account Managers enjoy flexible working options, generous holiday allowances, and a comprehensive benefits package designed to support both personal and professional development. Join us in a dynamic environment where your contributions are recognized, and you can thrive while making a meaningful impact for our clients.
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Contact Detail:

Inspired Thinking Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarize yourself with the print production process. Understanding how to interpret artwork briefs and translate them into clear instructions for the studio will set you apart as a candidate who can hit the ground running.

✨Tip Number 2

Showcase your project management skills by discussing specific examples of how you've successfully managed multiple projects in fast-paced environments. Highlight your ability to stay organized and detail-oriented under pressure.

✨Tip Number 3

Demonstrate your customer-centric approach by sharing stories where you went above and beyond for clients. This will resonate well with our focus on exceptional customer service.

✨Tip Number 4

Be prepared to discuss your proficiency in Excel and how you've used it to manage large datasets or track project progress. This skill is crucial for the role, so showing your comfort with it will be beneficial.

We think you need these skills to ace Account Manager

Customer Service Excellence
Project Management
Attention to Detail
Print Production Knowledge
Data Management
Effective Communication
Problem-Solving Skills
Time Management
Team Collaboration
Proficiency in Excel
Ability to Handle Challenging Situations
Organizational Skills
Creative Thinking
Quality Control Experience
Report Generation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications of the Account Manager position. Tailor your application to highlight how your skills in customer service, project management, and attention to detail align with the job requirements.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your customer-centric approach and ability to manage multiple projects in a fast-paced environment. Use specific examples from your past experiences to demonstrate your innovative thinking and problem-solving skills.

Highlight Relevant Experience: In your CV, emphasize your experience with print production processes and any relevant project management roles. Make sure to include your proficiency in Excel and your ability to handle invoicing and WIP management effectively.

Showcase Your Team Player Attitude: Since the role requires collaboration with clients and internal teams, be sure to mention your positive and collaborative approach in both your cover letter and CV. Highlight any previous teamwork experiences that demonstrate your ability to integrate into a client's marketing team.

How to prepare for a job interview at Inspired Thinking Group

✨Show Your Customer-Centric Approach

Emphasize your commitment to exceptional customer service during the interview. Share specific examples of how you've gone above and beyond for clients in previous roles, showcasing your proactive attitude.

✨Demonstrate Project Management Skills

Prepare to discuss your experience managing multiple projects simultaneously. Highlight your organizational skills and ability to meet deadlines, especially in fast-paced environments, to show you can handle the demands of the role.

✨Understand the Print Production Process

Familiarize yourself with the print production process and be ready to discuss it. This knowledge will demonstrate your capability to interpret artwork briefs and communicate effectively with both clients and internal teams.

✨Be Ready for Problem-Solving Scenarios

Expect questions about challenging situations you've faced in previous roles. Prepare to share how you approached these challenges calmly and confidently, showcasing your innovative thinking and collaborative spirit.

Account Manager
Inspired Thinking Group
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