At a Glance
- Tasks: Manage creative projects and build strong client relationships in a dynamic retail environment.
- Company: Join a forward-thinking agency with a collaborative culture and impactful projects.
- Benefits: Enjoy 25 days holiday, wellbeing days, remote work options, and competitive salary.
- Other info: Diverse workplace with community support and opportunities for personal growth.
- Why this job: Shape exciting campaigns and grow your skills while making a difference for millions.
- Qualifications: 2 years of agency experience and a passion for creative processes.
The predicted salary is between 2000 - 3000 £ per month.
If you’re a creative‑minded Account Manager who loves bringing ideas to life, building strong client relationships, and keeping projects running smoothly, this role could be the perfect next step. You’ll join a supportive, collaborative team working on one of our flagship retail accounts, where no two days look the same and your contribution genuinely makes an impact. This is a chance to work closely with talented creatives, shape exciting omnichannel campaigns, and grow your skills in a fast‑paced, forward‑thinking environment — all while helping deliver work that millions of customers see every day.
As an Account Manager, you will oversee campaigns from initial brief through to delivery, working closely with clients, creative teams, and production specialists to ensure every project is delivered on time, on budget, and to an exceptional standard. You will have opportunities to support wider national retail, wholesale and brand‑level creative activity.
Key Responsibilities- Client & Project Management
- End‑to‑end management of creative briefs
- Day‑to‑day client relationship management, acting as the primary point of contact
- Working closely with creative teams to ensure work meets the brief, brand guidelines, and strategic objectives
- Quoting, scoping, and managing projects against agreed budgets
- Managing timelines, approvals, and delivery milestones across multiple workstreams
- Proactively identifying and resolving issues before they impact delivery
- Supporting the Account Director with client updates, reporting, and escalation where required
- Collaboration & Delivery
- Working collaboratively with the wider creative and BAU teams across omnichannel briefs
- Coordinating with production, artwork, and digital teams to ensure seamless delivery
- Overseeing seasonal and campaign rollouts, ensuring consistency and accuracy across all assets
- Ensuring all work is delivered to a high creative standard and aligns with client expectations
- Maintaining accurate project documentation, trackers, and financial records
- Performance & Growth
- Monitoring project performance and identifying opportunities to improve processes and efficiency
- Supporting the development of new ways of working to enhance client satisfaction
- Proactively identifying opportunities to grow and strengthen the account
- Ensuring all KPIs, SLAs, and internal deadlines are consistently met
- Minimum 2 years’ agency experience in a client‑facing role (retail experience beneficial but not essential)
- Strong understanding of creative processes across print, digital, and omnichannel marketing
- Confident critiquing creative and strategic outputs against the brief
- Highly proficient in Microsoft Office and comfortable using project management tools
- Experience managing multiple projects simultaneously in a fast‑paced environment
- A collaborative team player who builds strong internal and external relationships
- Excellent communication skills, both written and verbal
- Exceptional attention to detail and organisational skills
- Ability to work autonomously and make informed decisions
- Comfortable working in a fast‑moving retail environment with shifting priorities
- A proactive mindset with a genuine interest in understanding the client’s business
- A strong creative eye and the confidence to challenge and guide creative work
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays
- Annual Wellbeing Day
- Pension Scheme
- Corporate Medical Cash Plan
- Smart Working Options
- Employee Assistance Programme
- Cycle to Work Scheme
- Monthly Employee Awards
- Raising money for charity including a paid Volunteer Day
- Referral scheme
- Wellbeing Programme
- Enhanced Family Friendly Leave
We Value Diversity: We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are committed to increasing the visibility and recognition of talent from under‑represented groups within our organisation, and the wider industry too.
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Account Manager (4-Month Fixed Term Contract) in Manchester employer: Inspired Thinking Group (ITG)
Inspired Thinking Group (ITG) is an excellent employer that fosters a dynamic and collaborative work culture, perfect for creative minds looking to thrive in a remote-friendly environment. With a strong emphasis on employee growth and development, ITG offers unique opportunities to lead innovative projects while ensuring a healthy work-life balance. Join us to be part of a team that values quality and creativity, making a meaningful impact in the world of design.
Contact Details:
Inspired Thinking Group (ITG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (4-Month Fixed Term Contract) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their recent campaigns and be ready to discuss how you can contribute. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role. Highlight your project management skills and your knack for building client relationships. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Account Manager (4-Month Fixed Term Contract) in Manchester
Some tips for your application 🫡
Show Your Creative Side:As an Account Manager, creativity is key! Make sure your application reflects your creative flair. Use engaging language and examples that showcase how you've brought ideas to life in past roles.
Tailor Your Application:Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience with client relationships and project management. We want to see how you can fit into our team and contribute to our exciting campaigns!
Be Clear and Concise:When writing your application, clarity is crucial. Keep your sentences short and to the point, and make sure to highlight your relevant skills and experiences without rambling. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Inspired Thinking Group (ITG)
✨Know the Creative Process
Familiarise yourself with the creative processes involved in omnichannel marketing. Be ready to discuss how you’ve managed projects from brief to delivery, and how you ensure that all work aligns with brand guidelines and strategic objectives.
✨Showcase Your Client Management Skills
Prepare examples of how you've built strong client relationships in previous roles. Highlight your experience as a primary point of contact and how you’ve effectively communicated with clients to manage expectations and deliver exceptional results.
✨Demonstrate Proactive Problem-Solving
Think of instances where you identified potential issues before they became problems. Discuss how you resolved these challenges and maintained project timelines, showcasing your ability to keep things running smoothly in a fast-paced environment.
✨Be Ready to Critique Creatively
Brush up on your ability to critique creative work against a brief. Be prepared to discuss your thoughts on creative outputs and how you can guide teams to ensure high standards are met while aligning with client expectations.
