System Analyst in Birmingham

The System Analyst plays a critical role in managing and supporting financial systems for our US operations. This role will act as the Subject Matter Expert (SME) in NetSuite and Datarails for the FS&BI team. This role will work closely with the US CFO team to ensure efficient operations and support with maintaining consistent reporting standards.

Key Responsibilities

• Financial Systems Management: Administer, configure, and maintain US financial systems including NetSuite, Datarails, and support Paylocity
• Troubleshoot and resolve system issues, ensuring minimal disruption to US operations
• Support system upgrades, migrations and integrations with other business applications
• Collaborate with vendors and IT team to enhance system performance and functionality
• Work with US stakeholders, particularly their finance team, to understand evolving requirements and recommend solutions
• Act as the SME for NetSuite and Datarails
• Maintain basic working knowledge of EMEA systems (Sage Intacct, Synergist, Prophix, Rippling) to support group-level activities

User Support

• Manage and respond to support tickets from US users, coordinating escalations as needed
• Act as a primary point of contact for troubleshooting and resolving US system issues
• Help develop user training materials and workshops

Reporting and Analysis

• Design, develop and maintain US reporting in alignment with EMEA reporting standards and methodologies
• Extract, clean and analyse data from NetSuite and other US systems to support decision-making
• Support group level reporting by consolidating US data with EMEA systems
• Manage and control new US reporting requests, providing insight and support to design and test new reporting capabilities
• Create dashboards and reports for US stakeholders covering financial metrics, performance indicators and operational data
• Support with ad hoc reporting for US leadership

Data Integrity and Security

• Conduct regular audits to identify and resolve data discrepancies in US systems
• Ensure data quality and consistency for group-level consolidation activities

Process Improvement

• Work closely with US finance teams and EMEA counterparts to identify and implement process improvements
• Develop and maintain documentation for US system processes and best practices
• Capture and document data flow processes between US and EMEA systems

Compliance and Regulation

• Ensure financial systems are compliant with internal policies and external regulations

Requirements

• Experience working with NetSuite and Datarails is highly desirable
• Experience with ERP systems and financial platforms is essential
• Strong understanding of financial systems administration and reporting
• Excellent organisational and project management skills
• Strong analytical, problem solving and communication skills
• High attention to detail and methodical approach to problem solving
• Proficiency in Excel, PowerBI and other data analysis tools
• Experience with system integrations and process automation is a plus

Benefits

• 25 days\’ holiday + bank holidays
• Annual Wellbeing Day
• Pension Scheme
• Corporate Medical Cash Plan
• Smart Working Options
• Employee Savings and Discounts via online community platform
• Employee Assistance Programme
• Cycle to Work Scheme
• Monthly Employee Awards
• Raising money for charity including a paid Volunteer Day
• Referral scheme
• Wellbeing Programme
• Enhanced Family Friendly Leave

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are committed to increasing the visibility and recognition of talent from under-represented groups within our organisation and the wider industry.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we\’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.