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- Tasks: Support the Nando's account with day-to-day activities and client services.
- Company: Join a dynamic team working with the iconic Nando's brand.
- Benefits: Enjoy 25 days holiday, wellbeing initiatives, and smart working options.
- Why this job: Kickstart your career in account management with a supportive and collaborative environment.
- Qualifications: Experience in marketing or client services, strong organisational skills, and a proactive mindset.
- Other info: Diversity is valued, with community groups for support and connection.
The predicted salary is between 28800 - 48000 ÂŁ per year.
We are looking for an organised, proactive Marketing or Creative Graduate to join us as an Account Executive to join our dedicated Nando's account team. This is a brilliant opportunity for someone early in their account management or client services career who enjoys variety, fast‑paced delivery, and working with a high‑profile brand.
As Account Executive, you will play a key role in supporting the smooth day‑to‑day running of the Nando's account. From business‑as‑usual activity to campaigns, Print on Demand (POD), menu launches, refurbishments and new store openings, you will help ensure work is accurately briefed, tracked, and delivered on time.
Working closely with Account Managers, the Account Director, internal studio and technology teams, and external suppliers, you will help keep operations running efficiently while delivering a consistently high level of client service.
What you will be doing in this role is to support the Nando's account across various activities and delivery streams, ensuring high standards of client service and timely execution.
Responsibilities- Account & client support
- Supporting the Account Director and Account Managers with day‑to‑day account activity
- Delivering reliable, high‑quality customer service and helping maintain strong client relationships
- Escalating risks, issues, or queries to the appropriate Account Manager in a timely way
- Supporting the setup, processing, tracking, and delivery of BAU, campaign, and POD work
- Managing artwork, print, and technology‑enabled projects through to delivery
- Supporting new store openings and refurbishment activity as required
- Ensuring projects are delivered in line with agreed critical paths and timelines
- Validating client‑supplied information to ensure briefs are accurate and complete
- Coordinating clear and accurate briefs into internal production, studio, tech, and supplier teams
- Raising and managing job requests within internal systems, ensuring all information is logged correctly
- Maintaining accurate WIP tracking to support visibility and on‑time delivery
- Carrying out basic quality control checks prior to delivery
- Liaising with internal teams and external suppliers to ensure smooth, efficient delivery
- Making sure client communications are clearly understood, actioned, and followed through internally
- Providing day‑to‑day support on ITG platforms and systems
- Assisting with basic troubleshooting, queries, and guidance around account tools and workflows
Why join us? You will be working on an iconic brand within a supportive, collaborative team where you will gain exposure to end‑to‑end delivery across campaigns, print, and technology. This role offers a great platform to build your account management skills and grow your career in client services.
Requirements- Experience in a marketing, agency, or client services environment
- Strong organisational skills and the ability to juggle multiple tasks at once
- A confident communicator, both written and verbal
- Comfortable working with systems, trackers, and operational processes
- A proactive mindset with a willingness to learn and support the wider team
- A collaborative approach when working with teams, suppliers, and stakeholders
- Excellent attention to detail and pride in delivering work accurately
- 25 days' holiday + bank holidays
- Annual Wellbeing Day and other wellbeing and benefits as part of the package
- Pension Scheme
- Corporate Medical Cash Plan
- Smart Working Options
- Employee Assistance Programme
- Cycle to Work Scheme
- Monthly Employee Awards
- Raising money for charity including a paid Volunteer Day
- Referral scheme
- Wellbeing Programme and Enhanced Family Friendly Leave
We Value Diversity. We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality. We are not only committed to increasing the visibility and recognition of talent from under‑represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we are always stronger together. ITG have a number of community groups (ERGs) available to employees which offer a safe space for like‑minded colleagues, with shared interests to connect, socialise and check in with each other.
What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Graduate Account Executive in Birmingham employer: Inspired Thinking Group (ITG)
Contact Detail:
Inspired Thinking Group (ITG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Account Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing about Nando's and their values will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Executive role. Highlight your organisational skills and proactive mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Graduate Account Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Account Executive role. Highlight any relevant marketing or client services experience, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with Nando's and how your proactive mindset can contribute to the team. Keep it engaging and personal!
Show Off Your Communication Skills: As a confident communicator, make sure your written application is clear and concise. Use proper grammar and spelling, and ensure your enthusiasm for the role comes through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dedicated team!
How to prepare for a job interview at Inspired Thinking Group (ITG)
✨Know Your Nando's
Before the interview, do your homework on Nando's. Understand their brand values, recent campaigns, and any news related to them. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As an Account Executive, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several projects at once. Highlight your attention to detail and how you ensure timely delivery.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with various teams and clients, being a confident communicator is key. Consider doing mock interviews with friends or family to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. This could be about the team dynamics, specific projects you'll be working on, or how success is measured in the role. It shows you're engaged and eager to learn more about the position.
