At a Glance
- Tasks: Manage and publish engaging digital content across web and app platforms.
- Company: Join a dynamic team at a leading digital content company.
- Benefits: Enjoy 25 days holiday, wellbeing days, and smart working options.
- Other info: Diversity is celebrated, and community groups are available for support.
- Why this job: Be part of a fast-paced environment where your work makes a real impact.
- Qualifications: Experience with CMS platforms and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a detail-oriented CMS Content and Data Author who thrives in high-volume digital environments and can balance speed with accuracy. You’ll play a key role in delivering product data changes alongside engaging web and app experiences, ensuring content is published efficiently, consistently and to a high standard across multiple digital touchpoints.
Key Responsibilities
- Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles.
- Build, edit and maintain promotional, product and campaign pages within the CMS.
- Translate high volumes of product and promotional information into accurate, compliant and publish-ready digital content.
- Validate content and product data including pricing, product descriptions, imagery, metadata and promotional messaging.
- Ensure all content is quality checked, approved and delivered within agreed deadlines and SLAs.
- Support homepage, landing page and feature content updates aligned to campaign and trading activity.
- Maintain content governance standards, templates and publishing best practices.
- Identify opportunities to improve publishing workflows, efficiency and accuracy.
- Support previewing, scheduling and go-live activities across multiple digital channels.
- Assist with troubleshooting content or publishing issues during live delivery periods.
- Work within structured planning cycles while remaining adaptable to changing priorities and peak delivery periods.
Requirements
- Previous experience working within a CMS Author, Content Editor or Digital Content Executive role.
- Experience using enterprise CMS platform Contentful is a must.
- Experience publishing content across websites and/or mobile apps at scale.
- Strong attention to detail with a focus on accuracy, consistency and quality control.
- Comfortable handling large volumes of product, promotional or campaign-related content.
- Understanding of digital content workflows, approvals and QA processes.
- Experience working within fast-paced delivery environments with fixed deadlines.
- Strong organisational and prioritisation skills.
- Ability to work collaboratively with cross-functional teams including marketing, UX, QA, development and strategy.
- Familiarity with structured content models, templates and reusable components.
- Understanding of digital customer journeys and content best practice.
- Awareness of SEO, accessibility and digital compliance best practices would be advantageous.
- Comfortable working with spreadsheets, product data and asset management systems.
Benefits
- 25 days’ holiday + bank holidays.
- Annual Wellbeing Day.
- Pension Scheme.
- Corporate Medical Cash Plan.
- Smart Working Options.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Monthly Employee Awards.
- Raising money for charity including a paid Volunteer Day.
- Referral scheme.
- Wellbeing Programme.
- Enhanced Family Friendly Leave.
We Value Diversity: We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
What next? If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
Content Author in Birmingham employer: Inspired Thinking Group (ITG)
At ITG, we pride ourselves on being an exceptional employer that values detail-oriented professionals like our Content Authors. With a vibrant work culture that promotes collaboration and innovation, we offer generous benefits including 25 days of holiday, a Corporate Medical Cash Plan, and smart working options to ensure a healthy work-life balance. Our commitment to employee growth is evident through our Wellbeing Programme and diverse community groups, making ITG a rewarding place to build your career in a fast-paced digital environment.
Contact Details:
Inspired Thinking Group (ITG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Content Author in Birmingham
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best content work. This is your chance to demonstrate your attention to detail and creativity, which are key for a Content Author role.
✨Tip Number 3
Prepare for interviews by practising common questions related to CMS and digital content. Think about how you can highlight your experience with platforms like Contentful and your ability to manage high volumes of content efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Content Author in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience with CMS platforms, especially Contentful. We want to see how your skills align with the role of a Content Author, so don’t hold back on showcasing relevant projects!
Show Off Your Attention to Detail:Since we’re all about accuracy and quality control, include examples that demonstrate your strong attention to detail. Whether it’s a project you managed or a specific challenge you overcame, let us know how you ensure everything is spot on.
Highlight Your Fast-Paced Experience:We thrive in high-volume environments, so share your experiences working under tight deadlines. Tell us about how you’ve successfully managed multiple tasks while maintaining quality – we love a good multitasker!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Inspired Thinking Group (ITG)
✨Know Your CMS Inside Out
Make sure you’re familiar with Contentful and any other CMS platforms you’ve used. Brush up on how to manage and publish content efficiently, as this will be a key part of your role. Be ready to discuss specific examples of how you've handled content in previous positions.
✨Showcase Your Attention to Detail
Prepare to demonstrate your strong attention to detail during the interview. Bring examples of how you’ve ensured accuracy and consistency in your past work, especially when dealing with large volumes of product or promotional content. This will show that you can thrive in a fast-paced environment.
✨Understand Digital Workflows
Familiarise yourself with digital content workflows, approvals, and QA processes. Be prepared to discuss how you’ve navigated these in previous roles and how you can contribute to improving publishing workflows at the company. This shows you’re proactive and ready to hit the ground running.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills, especially regarding troubleshooting content or publishing issues. Think of specific challenges you’ve faced in the past and how you resolved them. This will highlight your ability to adapt and maintain quality under pressure.
