Optical Assistant: Dispensing, Framing & Patient Care in Sheffield

Optical Assistant: Dispensing, Framing & Patient Care in Sheffield

Sheffield Full-Time 30000 - 30000 £ / year (est.) No working from home possible
Inspired Selections

At a Glance

  • Tasks: Assist patients with eyewear, perform pre-screening tests, and provide top-notch customer care.
  • Company: Respected independent optical business with a strong community focus.
  • Benefits: Earn up to £30,000, enjoy a bonus scheme, and have Sundays off for better work-life balance.
  • Other info: Enjoy team events, staff discounts, and excellent transport links.
  • Why this job: Join a supportive team where your impact on patient care truly matters.
  • Qualifications: 12 months of optics experience required; strong dispensing and customer service skills essential.

The predicted salary is between 30000 - 30000 £ per year.

Salary: up to £30,000 (depending on experience)

Hours: Full time | 37.5 hours per week - No Sundays

Location: Sheffield

We’re working with a respected independent optical business operating across a number of well‑established practices in Sheffield. Known for its strong community presence, personal service, and high standards of patient care, this is a great opportunity to be part of a close‑knit and supportive team where relationships with patients genuinely matter. This is a varied, hands‑on role where you’ll be involved in all aspects of the patient journey, offering plenty of autonomy, responsibility, and opportunity to make an impact.

Important Requirement

You must have a minimum of 12 months’ experience working within optics. Applications without this will not be considered.

Responsibilities

  • Dispensing to a wide range of patients
  • Carrying out pre‑screening tests confidently
  • Frame styling, fittings, adjustments, and collections
  • Advising on suitable lens and frame options
  • Supporting reception and general admin duties
  • Maintaining high standards of patient care throughout the journey
  • Actively contributing to business growth and customer engagement

Offer

  • Competitive salary up to £30,000
  • Uncapped quarterly bonus scheme
  • Closed on Sundays for a better work‑life balance
  • 28 days holiday
  • Staff discount (25%)
  • Team social events and days out
  • Free nearby parking and excellent transport links

Qualifications

  • Experience across both independent and multiple optical settings would be highly advantageous
  • Strong dispensing and pre‑screening knowledge with confidence in delivering excellent patient care
  • Naturally charismatic, with the ability to build instant rapport and deliver a first‑class customer experience
  • Proactive and self‑motivated, with the initiative to stay busy and support both patient flow and business growth
  • Strong sales ability, with confidence in recommending and upselling lens and frame options
  • Positive, energetic, and a genuine team player who contributes to a supportive and upbeat working culture.

Optical Assistant: Dispensing, Framing & Patient Care in Sheffield employer: Inspired Selections

Join a respected independent optical business in Sheffield, where you'll be part of a close-knit team dedicated to providing exceptional patient care. With a competitive salary, uncapped bonus scheme, and a strong emphasis on work-life balance, this role offers not only the chance to make a meaningful impact but also opportunities for personal and professional growth in a supportive environment. Enjoy 28 days of holiday, staff discounts, and engaging team events that foster a vibrant workplace culture.

Inspired Selections

Contact Details:

Inspired Selections Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Optical Assistant: Dispensing, Framing & Patient Care in Sheffield

Tip Number 1

Network like a pro! Reach out to your contacts in the optical field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to patient care and dispensing. We recommend role-playing with a friend or family member to build your confidence and refine your answers.

Tip Number 3

Showcase your personality! When you get the chance to meet potential employers, let your charisma shine through. Building rapport is key in this industry, so be yourself and connect with them on a personal level.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Optical Assistant: Dispensing, Framing & Patient Care in Sheffield

Optical Dispensing
Pre-Screening Tests
Frame Styling and Fitting
Patient Care
Customer Engagement
Sales Ability
Upselling Techniques

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight your 12 months of experience in optics right at the start. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills in dispensing and patient care!

Personal Touch Matters:Since we value strong relationships with patients, let your personality shine through! Use your application to convey your charisma and ability to connect with people. A friendly tone can go a long way in making a great first impression.

Be Specific About Your Skills:When discussing your skills, be specific! Mention your experience with frame styling, pre-screening tests, and any sales achievements. We love seeing candidates who can confidently recommend lens and frame options, so give us the details!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy and straightforward!

How to prepare for a job interview at Inspired Selections

Know Your Stuff

Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with different types of lenses, frames, and the latest trends in eyewear. This will not only show your expertise but also demonstrate your passion for patient care.

Showcase Your People Skills

Since this role is all about building relationships with patients, be ready to share examples of how you've successfully interacted with customers in the past. Think about times when you went above and beyond to ensure a great experience for someone.

Prepare for Practical Scenarios

Expect to be asked about specific situations you might face on the job. Prepare for questions about dispensing, pre-screening tests, or handling difficult customer interactions. Practising these scenarios can help you feel more confident during the interview.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or patient care standards. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.