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- Tasks: Lead daily operations and ensure exceptional patient care in a dynamic optical practice.
- Company: Established independent optical practice serving the local community in South East London.
- Benefits: Competitive salary, free on-site parking, and the chance to shape an established practice.
- Other info: Full-time role with Saturday shifts; great opportunity for career growth.
- Why this job: Make a real impact by leading a dedicated team and enhancing patient experiences.
- Qualifications: Must be GOC registered with previous management experience.
The predicted salary is between 35000 - 40000 £ per year.
Location: South East London
Salary: 35,000- 40,000 per annum (depending on experience)
Working Pattern: Full-time, including Saturdays (2-4 per month)
About Us
My client is a well-established independent optical practice serving the local community in West Norwood. Our practice includes two consulting rooms. We operate primarily single testing clinics and offer additional services including audiology and contact lenses. Our team consists of two reception staff and one resident optometrist, supported by free on-site parking for staff and patients.
The Role
We are seeking a highly organised, commercially aware, and patient-focused Qualified Practice Manager to lead the day-to-day operations of our practice. This is a hands-on role requiring strong leadership, operational oversight, and a commitment to delivering exceptional patient care.
MUST BE REGISTERED ON THE GOC & HAVE PREVIOUS MANAGEMENT EXPERIENCE
Key Responsibilities
- Operational Management
- Oversee daily practice operations to ensure efficiency and smooth patient flow
- Manage appointment scheduling and clinic optimisation
- Ensure compliance with GOC, NHS, and data protection requirements
- Maintain stock control and oversee frame and lens ordering
- Team Leadership
- Lead, motivate, and support the team.
- Work closely with the resident optometrist to maintain high clinical standards
- Manage rotas, including Saturday cover
- Conduct team meetings and performance reviews
- Patient Experience
- Ensure exceptional customer service from first contact through aftercare
- Handle patient queries and resolve complaints professionally
- Maintain a welcoming, professional environment
- Commercial Oversight
- Monitor KPIs and business performance
- Manage supplier relationships
- Oversee budgeting and cost control
- Drive retail performance through effective merchandising and team engagement
Working Hours
This is a full-time role including Saturdays. Availability for Saturdays, typically 2-4 per month, with most months allowing 1-2 Saturdays off.
Salary & Benefits
35,000- 40,000 per annum (depending on experience)
Free on-site parking
Opportunity to lead and shape an established independent practice
Dispensing Optician Manager in London employer: Inspired Selections
Contact Detail:
Inspired Selections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field and let them know you're on the hunt for a Dispensing Optician Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Understand their values, services, and community involvement. This will help you tailor your responses and show that you’re genuinely interested in leading their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your management experience and how you can enhance patient care. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dispensing Optician Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your management experience and operational skills. We want to see how you've led teams and improved patient care in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our practice. Mention your passion for patient care and how you can contribute to our team’s success.
Showcase Your Qualifications: Since registration on the GOC is a must, make sure to mention this upfront. We’re looking for someone who meets all the qualifications, so don’t forget to include any relevant certifications or training.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inspired Selections
✨Know Your Stuff
Make sure you brush up on your knowledge of optical practices and the specific services offered by the company. Familiarise yourself with the GOC regulations and how they apply to daily operations. This will show that you're not just qualified, but genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff or improved patient care. Being able to demonstrate your management experience will be crucial, so have those stories ready to share.
✨Understand the Business Side
Since this role involves commercial oversight, be ready to discuss how you've managed budgets or improved KPIs in previous positions. Showing that you can balance patient care with business performance will set you apart from other candidates.
✨Engage with Patient Care Scenarios
Think about potential patient scenarios you might face in this role. Be prepared to discuss how you would handle complaints or improve customer service. This will highlight your commitment to exceptional patient care, which is key for this position.