At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a thriving optical practice.
- Company: Well-established optical practice with a supportive and customer-focused culture.
- Benefits: Competitive salary, full-time hours, and excellent opportunities for career progression.
- Other info: Join a team that values its people and fosters professional growth.
- Why this job: Take the next step in your career while making a real impact on customer experiences.
- Qualifications: Previous optical experience and leadership skills are essential.
The predicted salary is between 28000 - 28000 £ per year.
Inspired Recruitment is delighted to be recruiting for an Optical Supervisor / Assistant Manager on behalf of a well-established optical practice. This is a fantastic opportunity for an experienced Optical Assistant looking to take the next step in their career, or an existing Supervisor seeking a new challenge within a supportive and customer-focused environment.
Working closely with the Practice Manager, you will play a key role in the day-to-day running of the store, supporting the team, delivering outstanding customer service and helping to drive business performance.
Role- Supporting the Practice Manager with the daily operation of the store
- Leading and motivating the team to achieve KPIs and business objectives
- Conducting morning briefings and allocating daily workloads
- Acting as a keyholder, including opening and closing the practice
- Cashing up and completing end-of-day procedures
- Providing coaching, mentoring and support to team members
- Ensuring exceptional customer service standards are maintained at all times
- Assisting with customer queries and resolving issues professionally
- Supporting the smooth flow of patients throughout their journey
- Previous optical experience is essential
- Leadership or supervisory experience would be advantageous
- Passionate about customer service and patient care
- Confident communicator with strong organisational skills
- Able to motivate and support colleagues effectively
- Commercially aware with a positive and proactive attitude
- A team player who leads by example
- Salary up to £28,000 per annum
- Full-time position (37.5 hours per week)
- One weekend day required
- Supportive working environment
- Excellent opportunity for progression and development
- Join a business that genuinely values its people and customers
For further information, please contact our recruitment team.
Supervisor in Slough employer: Inspired Selections Group
Join a well-established optical practice in Slough that prioritises employee growth and a supportive work culture. As an Optical Supervisor, you will benefit from a competitive salary, a full-time position with opportunities for progression, and a team-oriented environment that values exceptional customer service and patient care.
