At a Glance
- Tasks: Assist patients with optical needs and provide top-notch customer service.
- Company: Respected independent optical business with a strong community focus.
- Benefits: Competitive salary, uncapped bonuses, 28 days holiday, and staff discounts.
- Other info: Enjoy a better work-life balance with Sundays off and team social events.
- Why this job: Join a supportive team and make a real difference in patient care.
- Qualifications: 12 months of experience in optics and strong customer service skills.
The predicted salary is between 33750 - 41250 £ per year.
Salary: up to £30,000 (depending on experience)
Hours: Full time | 37.5 hours per week – No Sundays
Location: Sheffield
We’re working with a respected independent optical business operating across a number of well-established practices in Sheffield. Known for its strong community presence, personal service, and high standards of patient care, this is a great opportunity to be part of a close-knit and supportive team where relationships with patients genuinely matter.
This is a varied, hands-on role where you’ll be involved in all aspects of the patient journey, offering plenty of autonomy, responsibility, and opportunity to make an impact.
Important Requirement: You must have a minimum of 12 months’ experience working within optics. Applications without this will not be considered.
Responsibilities
- Dispensing to a wide range of patients
- Carrying out pre-screening tests confidently
- Frame styling, fittings, adjustments, and collections
- Advising on suitable lens and frame options
- Supporting reception and general admin duties
- Maintaining high standards of patient care throughout the journey
- Actively contributing to business growth and customer engagement
What’s on Offer
- Competitive salary up to £30,000
- Uncapped quarterly bonus scheme
- Closed on Sundays for a better work-life balance
- 28 days holiday
- Staff discount (25%)
- Team social events and days out
- Free nearby parking and excellent transport links
What we are looking for
- We’re seeking a confident and experienced Optical Assistant who brings the right mix of clinical knowledge, sales ability, and personality.
- Experience across both independent and multiple optical settings would be highly advantageous
- Strong dispensing and pre-screening knowledge with confidence in delivering excellent patient care
- Naturally charismatic, with the ability to build instant rapport and deliver a first-class customer experience
- Proactive and self-motivated, with the initiative to stay busy and support both patient flow and business growth
- Strong sales ability, with confidence in recommending and upselling lens and frame options
- Positive, energetic, and a genuine team player who contributes to a supportive and upbeat working culture.
Optical Assistant employer: Inspired Selections Group
Join a leading boutique eyewear retailer in the heart of central London, where creativity meets sustainability. We pride ourselves on fostering a vibrant work culture that values exceptional customer service and offers ample opportunities for professional growth, alongside attractive sales bonuses and generous holiday allowances. If you're passionate about sustainable design and looking for a rewarding career in optics, this is the perfect place for you.
