At a Glance
- Tasks: Lead a team to deliver exceptional eye care and customer service in a fast-paced environment.
- Company: Join a values-led organisation focused on innovation and community impact.
- Benefits: Enjoy competitive salary, bonuses, discounts, and comprehensive wellbeing support.
- Why this job: Make a positive difference while developing your leadership skills in optical excellence.
- Qualifications: Qualified Dispensing Optician with leadership experience and strong communication skills.
- Other info: Great opportunities for career progression and personal development await you.
The predicted salary is between 36000 - 60000 £ per year.
Qualified Optical Manager
Location: Ipswich
Contract Type: Permanent
Hours per Week: 40
Salary: Competitive salary plus benefits
The Role
We’re committed to delivering outstanding eye care and putting the health and wellbeing of our customers first. Our Optical Managers play a crucial role in leading their teams to deliver high standards of clinical care and customer service. This role is ideal for someone who thrives in a fast‑paced retail environment, with a passion for both people management and optical excellence. You’ll ensure the department runs smoothly, your team is supported, and every customer receives an exceptional experience. You’ll also benefit from dedicated support teams across the wider business network, who will help you drive performance, stay compliant, and continuously improve.
Key Responsibilities
- Oversee and manage the day‑to‑day operations of the optician’s department.
- Lead, coach, and develop a team of Optometrists and Optical Assistants.
- Maintain compliance with all professional, clinical, and company standards.
- Manage department budgets, sales forecasting, and performance targets.
- Handle customer queries, ensuring the highest level of patient care and satisfaction.
- Coordinate clinic management and ensure the shop floor is fully equipped for customers’ needs.
- Promote a positive, inclusive, and supportive team culture.
Requirements
- Fully qualified Dispensing Optician registered with the General Optical Council (GOC).
- On track to meet statutory CPD points requirements.
- Proven experience in a leadership role within an optical environment.
- Confident in coaching and developing others.
- Excellent communication and organisational skills.
- Strong commercial awareness with the ability to achieve departmental targets.
- A passion for delivering outstanding patient and customer care.
What We Offer
We provide an excellent benefits package designed to support your wellbeing, professional growth, and work‑life balance, including:
- Discretionary annual bonus
- Company pension scheme
- Generous colleague discount
- Free access to wellbeing services
- Professional indemnity insurance and GOC fees paid
- Continuing Education and Training (CET) support
Additional Benefits
- Free physiotherapy consultations (8 per year)
- Free remote GP service for you and your family
- Cycle‑to‑work scheme
- Discounts on pharmacy services, travel insurance, and mobile plans
- Life assurance cover
- Financial wellbeing and mortgage advice services
- Confidential support helpline available 24/7
Why Join Us?
We’re a values‑led organisation that believes in openness, collaboration, and action. Our mission is to make a positive difference – for our customers, our colleagues, and our communities – by providing accessible, high‑quality eye care in a welcoming environment. With a strong national presence and a focus on innovation, we offer genuine opportunities for career progression and personal development.
Apply Now
Hit APPLY NOW or Contact Mark Applebee at Inspired Recruitment Group on 0121 778 6999 WhatsApp: 07926 454878 Email: marka@inspiredselections.co.uk www.inspiredselections.co.uk
Optical Practice Manager in Ipswich employer: Inspired Selections Group
Contact Detail:
Inspired Selections Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Practice Manager in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical field and let them know you're on the hunt for an Optical Practice Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer care. We suggest role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your passion for optical excellence during interviews. Share specific examples of how you've led teams to success or improved patient care in previous roles. This will help you stand out as a candidate who truly cares about the industry.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Optical Practice Manager in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Optical Practice Manager role. Highlight your leadership experience and any relevant optical qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for optical excellence and how you can contribute to our team. Be sure to mention specific examples of how you've led teams or improved customer care in the past.
Showcase Your Communication Skills: As an Optical Practice Manager, communication is key! Use clear and concise language in your application. This will demonstrate your ability to convey information effectively, which is crucial for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Inspired Selections Group
✨Know Your Stuff
Make sure you brush up on your optical knowledge and the latest industry trends. Being able to discuss recent advancements in eye care or new technologies will show that you're passionate and informed, which is crucial for an Optical Practice Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached someone to improve their performance or resolved a conflict. This will demonstrate your ability to manage and develop a team effectively.
✨Customer Care is Key
Be ready to talk about your approach to customer service. Share stories that highlight your commitment to patient care and how you've handled challenging customer queries. This will show that you understand the importance of exceptional service in the optical field.
✨Cultural Fit Matters
Research the company's values and culture. Be prepared to discuss how your personal values align with theirs, especially around collaboration and inclusivity. This will help you stand out as someone who not only fits the role but also the team.