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- Tasks: Assist customers in choosing frames and lenses while providing top-notch service.
- Company: Join a vibrant optical and audiology practice in Christchurch with a supportive team.
- Benefits: Enjoy competitive salary, performance bonuses, 20+ days holiday, and private healthcare.
- Why this job: Develop your skills in a dynamic environment focused on exceptional customer care.
- Qualifications: GOC Qualified; passion for customer service and a friendly attitude required.
- Other info: Full training provided; opportunities for career growth in optics.
The predicted salary is between 28000 - 35000 £ per year.
Join a vibrant and busy optical and audiology practice in Christchurch, offering a dynamic and supportive work environment. The owners and experienced team will help you develop your skills and career in optics with ongoing training, clinical courses and a supportive and friendly team.
This opticians has four test rooms, including a dedicated contact lens clinic and an audiology department, they pride themselves on delivering exceptional care and service.
You will be working in a large busy store surrounded by a very supportive and close-knit team who are willing to help and aid you in the right direction, as they are big on team building and work to provide an excellent customer experience.
Responsibilities of the Qualified Dispensing Optician
Customer Service: Greet customers warmly and assist them in choosing the right frames, lenses, and other optical products that suit their needs.
Retail Support: Provide knowledgeable advice on frame selection, lens types, and additional treatments while maintaining a high level of professionalism.
Appointment Management: Support the clinical team by managing the diary, booking appointments, and ensuring patients’ journeys are seamless.
Product Knowledge: Stay updated on the latest optical products and promotions to enhance the customer experience.
Technical Assistance: Adjust and repair glasses, ensuring a perfect fit for customers.
Audiology Support: Assist the audiology department when needed, including booking appointments and providing information about hearing aids and services.
Team Collaboration: Work closely with colleagues in a fast-paced environment to meet the demands of a busy practice.
Requirements of the Qualified Dispensing Optician
GOC Qualified and up to date with CET points
A passion for delivering exceptional customer service.
A up-beat and friendly – attitude the ability to build rapport with customers
Excellent communication and interpersonal skills.
Attention to detail and the ability to multitask.
A positive attitude and a willingness to learn.
Experience of working with in an optician is beneficial, but not essential as full training will be provided,
Compensation for the Optical Assistant
A competitive salary ranging from 32,000 to 35,000 based on 40-hours per week.
You will also be entitled to a performance-based bonus scheme
Holiday entitlement is 20-days, plus bank holidays as well as your birthday off and 1-day extra per year, up to 25-days holiday
Private healthcare through Aviva
Hours are 9am to 6pm Monday to Saturday and 9am to 4pm on Sundays and will include 1 weekend day.
An excellent opportunity for a strong person to develop their optical career, potential opportunities to grow and develop further.
What happens next?
Once you have applied, one of the experienced team at Inspired Selections will give you a call to discuss the role in more detail.
They will also go over your previous experience from your CV and your current situation to make sure you have the relevant experience and match what the client is looking for.
Once this has been discussed leave it to us and we will arrange the meeting for you.
To apply for this outstanding and exciting opportunity:
Hit APPLY NOW
OR
Contact Chris at Inspired Recruitment Group on 0121 778 6999
WhatsApp: 07926455077
Email: chris@inspiredselections.co.uk
www.inspiredselections.co.uk
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Dispensing Optician employer: Inspired Selections Group
Contact Detail:
Inspired Selections Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician
✨Tip Number 1
Familiarise yourself with the latest optical products and trends. This knowledge will not only help you during the interview but also demonstrate your passion for the field, making you a more attractive candidate.
✨Tip Number 2
Showcase your customer service skills in your conversations. Since this role heavily focuses on delivering exceptional care, be prepared to share examples of how you've successfully interacted with customers in previous roles.
✨Tip Number 3
Network with professionals in the optics field. Attend local events or join online forums to connect with others who can provide insights about the practice and potentially refer you to the position.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in team collaboration and professional development. This shows that you're not just looking for a job, but are genuinely interested in growing within the company.
We think you need these skills to ace Dispensing Optician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optics or customer service. Emphasise any skills that align with the responsibilities of a Dispensing Optician, such as product knowledge and appointment management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working in a supportive team environment. Mention specific reasons why you want to join this optical practice in Christchurch.
Highlight Relevant Qualifications: Clearly state your GOC qualification and any continuing education training (CET points) you have completed. This will demonstrate your commitment to professional development in optics.
Showcase Your Soft Skills: In your application, highlight your communication and interpersonal skills. Provide examples of how you've built rapport with customers in previous roles, as this is crucial for delivering exceptional service.
How to prepare for a job interview at Inspired Selections Group
✨Showcase Your Customer Service Skills
As a Dispensing Optician, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, highlighting your ability to build rapport and provide tailored advice.
✨Demonstrate Product Knowledge
Familiarise yourself with the latest optical products and trends. During the interview, express your enthusiasm for learning about new frames, lenses, and treatments, as this will show your commitment to enhancing the customer experience.
✨Emphasise Team Collaboration
This role involves working closely with a supportive team. Share experiences where you’ve collaborated effectively with colleagues, showcasing your ability to thrive in a fast-paced environment and contribute to team success.
✨Prepare for Technical Questions
Be ready to discuss your technical skills, such as adjusting and repairing glasses. If you have any relevant experience, mention it, but also express your willingness to learn and adapt, as full training will be provided.
