At a Glance
- Tasks: Provide second-line support for business-critical applications and enhance Quadient solutions.
- Company: Join a dynamic team in a hybrid working environment.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities for continuous improvement and career advancement.
- Why this job: Make a real impact by supporting essential systems and improving user experiences.
- Qualifications: Experience with Quadient and strong troubleshooting skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Application Support Engineer (Quadient Specialist) ??
- Huddersfield (Hybrid Working - 2 Days in the Office, 3 Days Remote)
- Quadient Experience? We'd Love to Hear From You. We're seeking an experienced
- Application Support Engineer with strong
Quadient expertise to join our growing team.
- This role is ideal for someone currently working in
- Application Support , or a
Developer with significant Quadient experience who is looking to move into a broader technical support and business systems role.
You'll become a key part of the team responsible for supporting and enhancing business-critical applications, ensuring users receive a first-class service and that core systems remain stable, available, and effective.
About the Role As our Application Support Engineer, you'll provide second-line support for a range of business-critical applications and services, with a particular focus on Quadient solutions.
Working closely with colleagues, end users, and third-party suppliers, you'll troubleshoot issues, implement fixes, support upgrades, and contribute to continuous service improvements.
Key Responsibilities
- Provide 2nd Line Application Support for business-critical systems and applications.
- Investigate, diagnose, and resolve complex technical issues.
- Support, maintain, and enhance Quadient-based solutions.
- Work collaboratively with internal teams and third-party vendors to deliver effective resolutions.
- Manage incidents and service requests in line with agreed SLAs.
- Identify opportunities for system and process improvements.
- Produce and maintain technical documentation and knowledge base articles.
- Contribute to application upgrades, projects, and continuous improvement initiatives.
- Help ensure the stability, availability, and performance of key business systems.
- What We're Looking For Essential Skills & Experience ? Strong commercial experience with
- Quadient
? Experience in one of the following
- Application Support
- Technical Support
- Software Development
- Systems Support
- ? Excellent troubleshooting and problem-solving skills
- ? Strong communication and stakeholder management abilities
- ? Experience working within an IT Service Desk or incident management environment
? xsabvtc Ability to manage multiple priorities and work independently
Desirable Technical Skills Experience with some of the following technologies would be advantageous:
- . NET Framework
- C#
- SQL / T-SQL
- APIs & Integrations
Why Join Us?
- Hybrid working model wi
- Please click on the apply button to read the full job description
Application Support Professional employer: Inspired Search
As a leading communications management company in the UK, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our remote working model, complemented by regular office visits, allows for flexibility while ensuring strong team collaboration and support. We offer competitive benefits and a commitment to operational excellence, making us an excellent employer for those seeking meaningful and rewarding careers in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Professional
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Inspired Search or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Inspired Search.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Inspired Search.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Inspired Search that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Professional
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Inspired Search.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Inspired Search and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Inspired Search
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Inspired Search uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
