Technical Account Manager

Technical Account Manager

Newport +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and ensure exceptional service delivery.
  • Company: Join one of the UK's leading Customer Communications & CX Service Providers.
  • Benefits: Enjoy remote or hybrid work options and attractive corporate perks.
  • Why this job: Be part of a dynamic team making a real impact in client communications.
  • Qualifications: Experience in Technical Account Management or Project Management is essential.
  • Other info: This role is perfect for those in the Print Service Provider sector.

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced Technical Account Manager or Project Manager?

Do you work within one of the Print Service Provider, Direct Mail or Print Management sectors?

Then this is a great opportunity for you to work for one of the UK's top Customer Communications & CX Service Providers.

You will play a pivotal role in delivering exceptional client experiences.

Locations

Newport Wales

Technical Account Manager employer: Inspired Search Ltd

As a leading Customer Communications and CX Service Provider in the UK, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our remote and hybrid working options provide flexibility, while our commitment to employee development ensures that you will have ample opportunities for growth and advancement in your career. Join us to be part of a team that not only prioritises client success but also invests in the well-being and professional journey of its employees.
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Contact Detail:

Inspired Search Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Account Manager

✨Tip Number 1

Familiarise yourself with the latest trends in customer communications and CX services. Understanding the current landscape will help you engage in meaningful conversations during interviews and demonstrate your expertise.

✨Tip Number 2

Network with professionals in the Print Service Provider and Direct Mail sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific projects where you've successfully managed client relationships or technical implementations. Highlighting your hands-on experience will showcase your capability as a Technical Account Manager.

✨Tip Number 4

Research our company culture and values at StudySmarter. Tailoring your approach to align with what we stand for can make a significant difference in how you present yourself during the interview process.

We think you need these skills to ace Technical Account Manager

Client Relationship Management
Technical Knowledge of Print Services
Project Management
Problem-Solving Skills
Communication Skills
Stakeholder Engagement
Analytical Skills
Attention to Detail
Understanding of Customer Experience (CX)
Negotiation Skills
Time Management
Adaptability
Team Collaboration
Sales Acumen

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical account management or project management, especially within the Print Service Provider, Direct Mail, or Print Management sectors. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain why you are passionate about customer communications and how your background makes you a perfect fit for the role.

Showcase Technical Skills: Emphasise any technical skills or tools you have used in previous roles that are relevant to the position. This could include software, project management methodologies, or specific technologies related to customer communications.

Highlight Client Relationship Experience: Since the role involves delivering exceptional client service, provide examples of how you have successfully managed client relationships in the past. Mention any strategies you used to enhance customer satisfaction and retention.

How to prepare for a job interview at Inspired Search Ltd

✨Understand the Industry

Familiarise yourself with the Print Service Provider, Direct Mail, and Print Management sectors. Knowing the latest trends and challenges in these areas will help you demonstrate your expertise and show that you're genuinely interested in the role.

✨Showcase Your Technical Skills

As a Technical Account Manager, you'll need to highlight your technical knowledge. Be prepared to discuss specific tools, software, or methodologies you've used in previous roles that relate to client communications and customer experience.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific client situations or project challenges. Think of examples from your past experiences where you successfully resolved issues or improved client satisfaction.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company's approach to client management or their future projects. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.

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