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For Companies At a Glance
- Tasks: Lead a high-performing team and ensure exceptional project delivery.
- Company: Join a dynamic tech company focused on customer communication excellence.
- Benefits: Flexible working, competitive salary, and professional development opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in team leadership and document composition, with strong problem-solving skills.
- Other info: Collaborative culture with excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Growing Team
Are you passionate about leading high-performing teams and delivering exceptional customer communication experiences? We are looking for a Team Lead to drive operational excellence and team development within our Communications Management function. This is a fantastic opportunity to combine leadership responsibilities with hands-on involvement in technical delivery, making a real impact on both team performance and client outcomes.
As a Team Lead, you'll play a pivotal role in managing workload distribution, resolving delivery challenges, and coaching team members to reach their full potential. If you thrive in a fast-paced environment and enjoy balancing strategic oversight with practical problem-solving, this role is for you.
Purpose of the Role
The Team Lead ensures delivery excellence and team effectiveness by managing workload distribution, acting as the primary escalation point for delivery issues, and supporting professional growth within the team. You'll work closely with the Service Delivery Lead and other stakeholders to maintain quality standards and foster a culture of collaboration and continuous improvement.
Key Responsibilities
- Workstream Delivery
- Manage workload distribution within your developer team, ensuring efficient resource allocation and balanced capacity.
- Act as the day-to-day escalation point for delivery issues within your assigned workstreams, resolving challenges promptly.
- Oversee project delivery for your team, ensuring work meets quality standards and deadlines.
- Coordinate with Client Services on project-specific requirements and client-facing delivery matters.
- Team Leadership & Development
- Line manage Communications Developers within your team, providing day-to-day support, coaching, and performance management.
- Support team members in identifying development opportunities and enhancing their skills.
- Foster collaborative working relationships within your team and across the broader Communications Management function.
- Contribute to recruitment and onboarding activities, supporting new team members with process knowledge.
- Process Execution & Quality
- Ensure your team applies processes correctly and consistently across all projects.
- Flag process issues and improvements to the Service Delivery Lead.
- Support your team in responding to quality control incidents, ensuring corrective actions are implemented.
- Participate in quality checks and maintain documentation standards within your team.
- Operational Support
- Suggest improvements to support implementation and testing alongside the Service Delivery Lead and team members.
- Work on change projects allocated to your team.
- Apply operational controls and flag risks within your area of responsibility.
- Support maintenance of documentation alongside team members.
- Participate in training initiatives and drive skill development within your team.
Required Skills & Qualifications
- Proven experience in team leadership or management, ideally within a communications or technical delivery environment.
- Solid experience of Document Composition using the Quadient/GMC Platform.
- Strong understanding of project delivery processes, including workload management and quality assurance.
- Excellent problem-solving and escalation management skills.
- Ability to coach and develop team members, fostering a culture of continuous improvement.
- Strong communication and stakeholder management skills.
- Familiarity with operational controls, documentation standards, and process compliance.
- Experience working in a fast-paced, client-focused environment.
What We Offer
- Career Growth: Opportunities to develop leadership skills while staying connected to technical delivery.
- Collaborative Culture: Work with passionate professionals in a supportive, team-oriented environment.
- Professional Development: Access to training programs and mentorship to help you grow.
- Work-Life Balance: Flexible working arrangements to support your lifestyle.
- Competitive Package: Attractive salary and benefits tailored to reward your expertise and commitment.
Development Team Leader in Cheltenham employer: Inspired Search Ltd
Contact Detail:
Inspired Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Development Team Leader in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team leadership and project delivery. We recommend doing mock interviews with friends or mentors to boost your confidence and get feedback.
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your problem-solving abilities during interviews. We love seeing candidates tackle challenges on the spot, so be ready to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make an impact in our team.
We think you need these skills to ace Development Team Leader in Cheltenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Lead role. Highlight your experience in team leadership and document composition, especially with the Quadient/GMC platform. We want to see how your skills align with our needs!
Showcase Your Problem-Solving Skills: In your application, share specific examples of how you've tackled delivery challenges in the past. We love candidates who can demonstrate their ability to manage escalations and resolve issues effectively.
Emphasise Team Development: Don’t forget to mention your experience in coaching and developing team members. We’re looking for someone who can foster a culture of continuous improvement, so let us know how you’ve supported others in reaching their potential.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Inspired Search Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the Quadient/GMC Platform and document composition. Be ready to discuss your past experiences in team leadership and how you've managed workload distribution effectively.
✨Showcase Your Leadership Style
Prepare examples that highlight your coaching abilities and how you've fostered a culture of continuous improvement within your teams. Think about specific situations where you resolved delivery challenges or supported team members' development.
✨Communicate Clearly
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you manage stakeholder relationships and ensure quality standards are met in project delivery.
✨Ask Insightful Questions
Come with questions that show your interest in the company's culture and operational processes. Inquire about their approach to team development and how they handle quality control incidents, as this will demonstrate your proactive mindset.
