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- Tasks: Assist patients with eyewear choices and provide exceptional customer service.
- Company: Join a well-established independent optical practice with a supportive team culture.
- Benefits: Competitive salary, pension scheme, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy genuine career progression and no Sunday or Bank Holiday working.
- Why this job: Make a real difference in patients' lives while enjoying a modern work environment.
- Qualifications: Experience in optical dispensing and strong communication skills required.
The predicted salary is between 28100 - 31491 £ per year.
To apply for this position you must have experience in a similar role and the ability to dispense spectacles to all levels.
We're currently recruiting for an experienced Optical Assistant / Dispensing Assistant to join a well-established independent optical practice with a long-standing reputation for outstanding patient care and premium eyewear. This is a full-time, permanent opportunity within a beautifully refurbished, boutique-style practice offering a modern and welcoming environment, excellent clinical standards, and a genuinely supportive team culture.
What's On Offer
- Salary between 28,100 - 31,491 depending on experience
- Company pension scheme
- Bonus / incentive scheme
- Staff and family discounts
- Ongoing training and development support
- CPD opportunities available
- Genuine career progression
- Team building events
- Company sick pay
- Employee Assistance Programme
- No Sunday or Bank Holiday working
- One Saturday off per month
- 28 days holiday including bank holidays
The Role
This is a varied role where you'll play a key part in the patient journey, working closely alongside Optometrists and Dispensing Opticians to deliver an exceptional level of service and care. Your responsibilities will include:
- Assisting patients with frame styling and lens recommendations
- Taking accurate measurements and supporting the dispensing process
- Providing a warm, professional, and personalised patient experience
- Supporting with spectacle adjustments, fittings, and minor repairs
- Managing spectacle orders and liaising with suppliers where required
- Maintaining accurate patient records and handling administration duties
- Supporting the wider practice team with day-to-day operations
- Ensuring the practice always looks professional and welcoming
What We're Looking For
- Previous optical dispensing experience is essential
- Strong communication and customer service skills
- Someone organised, proactive, and confident in a busy environment
- A team player with a positive attitude and willingness to learn
- Comfortable using IT systems and adapting to evolving ways of working
- Level 3 Optical Assistant qualification would be advantageous
This is a fantastic opportunity for somebody who enjoys independent practice, premium eyewear, and building genuine relationships with patients rather than feeling like just another number in a large multiple.
Optical Assistant job in Surrey employer: Inspired Recruitment Group
Contact Detail:
Inspired Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant job in Surrey
✨Tip Number 1
Network like a pro! Reach out to your contacts in the optical field and let them know you're on the lookout for an Optical Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the practice you're applying to, especially their approach to patient care and eyewear. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Show off your skills! If you have experience with frame styling or dispensing, be ready to discuss specific examples during your interview. Highlighting your hands-on experience can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Optical Assistant position in Surrey. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Optical Assistant job in Surrey
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous optical dispensing experience in your application. We want to see how you've helped patients before, so share specific examples of your frame styling and lens recommendations!
Be Personable: Since this role is all about providing a warm and personalised patient experience, let your personality shine through in your written application. We love seeing candidates who can connect with people and create a welcoming atmosphere.
Keep It Organised: Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. This shows that you're proactive and detail-oriented, which is exactly what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Inspired Recruitment Group
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Familiarise yourself with different types of lenses, frames, and the dispensing process. This will not only show your expertise but also your passion for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of patient interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer or resolve an issue.
✨Be Prepared for Practical Questions
Expect questions that assess your practical skills, like how you would handle a specific dispensing scenario or manage a difficult patient. Practising these scenarios can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, ongoing training opportunities, or how they support career progression. This shows your genuine interest in the practice and helps you determine if it’s the right fit for you.