Optical Assistant job in Bristol

At Inspired Recruitment Group, we understand that exploring a new job opportunity can feel like a big step. That's why we approach every conversation with care, confidentiality, and absolutely no pressure. If you're an experienced Optical Assistant looking for a fresh start in a supportive, well-established practice, we're here to help you take that step at your own pace.

YOU MUST HAVE A MINIMUM OF 12 MONTHS EXPERIENCE WORKING WITHIN OPTICS. IF NOT, YOUR APPLICATION WILL BE AUTOMATICALLY REJECTED.

The Opportunity

We are proud to be working with a leading optical practice in the heart of Bristol City Centre, who are looking for a friendly and enthusiastic Optical Assistant to join their dynamic team. This is an excellent opportunity to become part of a progressive and supportive environment where your skills and customer service expertise will be truly valued. This practice has recently completed a full store refit, is home to state-of-the-art technology, and will soon be launching a brand-new Hearcare service, making this a fantastic time to join the team.

About the Practice

• Location: Prime high street position in Bristol City Centre
• Store Layout: 2 floors, 9 test rooms, plus 2 dedicated Hearcare rooms
• Team: 18-19 team members daily (around 40 in total), including experienced supervisors and directors
• Atmosphere: Collaborative, professional, and people-focused culture

Why Join This Practice?

• Brand-new refit with modern facilities
• Supportive and enthusiastic team environment
• Exciting Hearcare launch bringing new services to customers

Your Role

As an Optical Assistant, you will:

• Deliver exceptional customer service, making every patient feel welcome and cared for
• Assist patients with frame styling, lens choices, and explaining product benefits
• Take accurate measurements and ensure prescriptions are correctly processed
• Support the clinical team by managing appointments and providing smooth patient journeys
• Handle till transactions and general reception duties
• Maintain high standards of organisation, presentation, and hygiene in the practice

What We're Looking For

• Previous experience as an Optical Assistant is desirable (but not essential if you have strong retail or customer service experience)
• Passionate about delivering excellent customer care
• Strong communication skills and ability to build rapport with customers and colleagues
• A proactive and positive attitude, with a willingness to learn and grow
• The ability to dispense to all levels, confidently and comfortably

Salary & Benefits

Competitive salary (dependent on experience) Additional benefits to be discussed at interview

Hours

Full-time position (37.5 hours per week) including one weekend day Shifts - 9:30am - 6:00pm or 9:50am - 5:30pm

We Keep Things Simple and Supportive

At Inspired Recruitment Group, we don't believe in pushy or pressured tactics. Whether you're actively job hunting or just quietly curious about what else is out there, we're here for a confidential, no-obligation chat. We treat every conversation with respect and honesty-and we're with you every step of the way if you decide to move forward.

When you're ready, get in touch with Chris at Inspired Recruitment Group:

Hit APPLY NOW Contact Chris at Inspired Recruitment Group on WhatsApp: Email: Website:

What happens next?

Once you have applied, one of our experienced team members will give you a call to discuss the role in more detail. We'll review your experience, talk through your goals, and if it's a great match, we'll arrange an interview for you.