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- Tasks: Manage client relationships and ensure they receive maximum value from our energy solutions.
- Company: Join Inspired Energy, a leading provider of energy and sustainability advisory services in the UK.
- Benefits: Enjoy flexible work hours, training opportunities, and a 4pm finish on Fridays!
- Why this job: Be part of a mission-driven team tackling climate challenges while growing your career.
- Qualifications: 5+ years in energy/utilities with strong client management skills; GCSEs required.
- Other info: This is a home-based role with travel across the UK to meet clients.
The predicted salary is between 36000 - 60000 £ per year.
Inspired Energy
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.
To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.
This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it.
We are looking for an Account Manager to join our successful Energy Intensive Division team. Our dedicated Energy Intensive Division is responsible for looking after large industrial customer’s utility and sustainability needs. This is a home based role.
Role and Responsibilities:
We are looking for an experienced Account Manager to take responsibility for ensuring their client portfolio receives the maximum available commercial and operational value from the solutions provided. You will take ownership of the client experience and for building long-term relationships with clients’ which support retention and growth by acting as the trusted advisor to the client.
The successful candidate\’s responsibilities will include but not be limited to:
Client Relationship Management
- Serve as a knowledgeable and responsible main point of contact for allocated clients.
- Develop and maintain trusted relationships with multiple stakeholders at different levels of seniority for each account.
- Develop a complete and clear understanding of the needs of their clients.
- Be your client’s voice internally and engage with internal teams to ensure contracted client needs are met in a timely manner and resolve any issues which arise.
- Continual management and maintenance of CRM records.
Commercial
- Deliver on challenging financial targets based on retention and business development opportunities.
- Proactively identify and manage a pipeline of retention and business development opportunities of a nominated set of clients through the delivery of bespoke account management strategies and activities to meet the individual needs of those clients.
- Understand the range of services offered and how these may form solutions addressing client needs.
- Organise and deliver presentations and performance updates to clients to support retention and accelerate business development opportunities.
- Provide insight to commercial services teams (i.e. Bids/Proposals, Marketing, Sales) to enable clear and compelling value propositions and service schedules to be developed.
- To hold numerous contacts for ‘References’ and responsible for creating (with Marketing support) case studies from within your customer base.
Technical
- Keep abreast of industry developments across energy procurement, commodity market conditions, net-zero carbon, regulatory changes, sustainability/ESG so that you can demonstrate credibility to clients and act as their trusted advisor.
- Support/prepare fixed and flexible tender proposals and recommendations and deliver actionable presentations based on a thorough understanding of the clients’ needs.
- Support/responsible for the creation, implementation, and execution of risk management trading strategy on behalf of clients.
- Report market positions and news to clients.
- Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Experience and Qualifications:
Essential:
- Minimum 5 years of in-depth, extensive knowledge of the energy/utilities/sustainability services industry
- Demonstrable experience of working with clients on flex supply contracts
- IT literate with strong MS Office (particularly Excel), MS Outlook skills and used to CRM systems
- Positive, professional, and focused work ethic and team player
- Strong commercial awareness – able to identify and develop new opportunities
- Active listening skills – able to show emotional intelligence
- Timely, open and accurate communication
- Strong time management discipline, able to multitask, prioritise multiple deadlines and manage requests across a number of different clients
- Share constructive feedback appropriately
Desirable:
- Minimum 5 years of account management/client relationship/business development experience
- Demonstrable evidence of achieving financial targets
Qualifications:
Essential:
- Full UK driving license and be able to and willing to travel across the UK to visit our clients in person
- GCSEs (English and Maths)
- A-Levels
Desirable:
- Professional sales/account management training
- Higher level qualification relevant to the position or educated to a degree level or equivalent
What we offer:
- Training and development opportunities
- Company pension
- Flexible work hours
- Sharesave scheme
- Life insurance
- 4pm finish on Friday
If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Inspired PLC | Account Manager employer: Inspired PLC
Contact Detail:
Inspired PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspired PLC | Account Manager
✨Tip Number 1
Familiarize yourself with the energy and sustainability sector. Understanding current trends, regulations, and challenges will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the industry. Attend relevant events or webinars to connect with others in the field. Building relationships can lead to valuable insights and opportunities that may not be advertised.
✨Tip Number 3
Showcase your ability to manage client relationships effectively. Prepare examples of how you've successfully retained clients or developed new business opportunities in previous roles to highlight your skills during interviews.
✨Tip Number 4
Stay updated on the latest tools and technologies used in account management and CRM systems. Being proficient in these tools will not only enhance your efficiency but also demonstrate your commitment to professional development.
We think you need these skills to ace Inspired PLC | Account Manager
Some tips for your application 🫡
Understand the Company: Before applying, take some time to research Inspired Energy. Familiarize yourself with their services, values, and recent developments in the energy sector. This knowledge will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the energy/utilities/sustainability services industry. Use specific examples that demonstrate your ability to build client relationships and achieve financial targets.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Clearly outline how your skills and experiences align with the responsibilities of the Account Manager position, particularly in managing client relationships and delivering value.
Highlight Relevant Skills: Emphasize your IT literacy, particularly with MS Office and CRM systems, as well as your strong commercial awareness. Mention any experience you have with sustainability initiatives or energy procurement to stand out.
How to prepare for a job interview at Inspired PLC
✨Understand the Company and Its Services
Before your interview, make sure to research Inspired Energy and its offerings. Understand their approach to energy management and sustainability, as well as the specific needs of their clients. This knowledge will help you demonstrate your alignment with their mission and how you can contribute.
✨Showcase Your Relationship Management Skills
As an Account Manager, building long-term relationships is key. Prepare examples from your past experiences where you successfully managed client relationships, resolved issues, and contributed to client satisfaction. Highlight your ability to communicate effectively with stakeholders at various levels.
✨Demonstrate Commercial Awareness
Be ready to discuss your understanding of the energy and sustainability market. Share insights on current trends, challenges, and opportunities in the industry. This will show that you are not only knowledgeable but also proactive in identifying business development opportunities.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to manage multiple deadlines or navigate complex client needs. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
