Senior Account Manager in Thirsk

We’re excited to be recruiting for a Senior Account Manager to join our team. This is an exciting opportunity for an experienced commercial professional, perfect for someone passionate about driving strategic growth, building strong customer partnerships, and delivering best-in-class commercial outcomes. You’ll be responsible for managing and developing key customer relationships, delivering profitable growth, and leading the execution of account strategies aligned to both customer and business objectives.

About us: INSPIRED Pet Nutrition is an innovative, well-established, and award-winning pet food manufacturer employing over 1,200 colleagues across the UK and Europe. Our ambition is simple: to become a global leader in pet nutrition. Our Purpose: To create happiness. We’re on a mission to set a new standard of workplace happiness within the pet nutrition industry—one that looks like no other and feels like no other.

Responsibilities:

• Create and deliver key account strategies to drive revenue growth and profitability in line with business and customer objectives.
• Own and deliver sales budgets, margin targets, and account growth plans.
• Identify and develop new business opportunities within customer accounts and deliver through Joint Business Plans.
• Build and maintain strong, strategic relationships with key customers and stakeholders.
• Coordinate cross-functional teams (Marketing, Operations, Finance) to ensure aligned delivery of customer plans.
• Partner with Marketing and Commercial teams to develop and launch new or refreshed product ranges.
• Lead commercial negotiations including pricing, trade spend, and promotional activity within agreed parameters.
• Drive continuous improvement by challenging ways of working both internally and with customers.
• Support development of talent, succession planning, and team capability within the wider commercial function.

About you:

• Degree calibre with strong commercial and business acumen.
• Proven experience in FMCG account management (typically 5+ years).
• Strong track record of delivering sales growth and managing key customer relationships.
• Experience of leading customer strategies and Joint Business Planning.
• Confident in commercial negotiations including pricing and trade investment.
• Strong leadership capability, with experience managing or influencing others.
• Excellent communication, influencing, and stakeholder management skills.
• Strong cross-functional understanding and ability to work collaboratively.
• A proactive mindset with the ability to challenge, innovate, and drive change.

At INSPIRED, we want to inspire colleagues to join, stay, develop, and achieve, creating an inclusive and sustainable business fit for growth. Our Total Reward Benefits include:

• Hybrid and flexible working.
• Annual bonus related to personal and company performance.
• Enhanced pension, life assurance, and enhanced maternity, paternity, sick pay, and holiday buy options.
• People and Pets First benefits, including paw-reavement and paw-ternity leave and bring your dog to work.
• Healthcare cashback plan and Hertility at-home fertility testing and Private Medical Insurance.
• Heavily discounted pet food and lifestyle benefits (Netflix, Spotify, or breakdown cover).
• Retail and gym discounts, electric car scheme, and free onsite parking and electric car charging.
• Onsite canteen, free hot drinks, and modern facilities.

Equality, Diversity & Inclusion: INSPIRED Pet Nutrition is committed to building an inclusive workplace that reflects the diversity of the colleagues and communities we serve. We believe everyone should feel valued, respected and able to be themselves at work. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We make hiring decisions based on talent, potential and the experience you bring.