Quality Assurance Technician in Crick

The Role

Quality Assurance Technicians to join our technical team in Crick. These are permanent positions working 40 hours per week, Monday – Friday on either Early (06:00‑14:00) or Late (14:00‑22:00). Location: Crick | Permanent | Site‑based.

Key Accountabilities

• Conduct production line and operator compliance audits
• Conduct area and paperwork compliance checks, escalating any issues or trends identified
• Management and investigation of non‑conforming materials and products (hold/quarantine process)
• Conduct composition checks on blended kibble finished products to ensure compliance to specification
• Daily calibration of water activity equipment
• Management of retained sample storage
• Carry out NIR analysis on defined raw materials and finished product samples
• Ensure that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in the safety, health and environment policy

Additional Accountabilities

• Collection and collation of product samples (finished product retained / DEFRA samples)
• Conduct goods in checks on packaging deliveries, including raising non‑conformance report with supplier where applicable
• Customer complaint investigations
• Conduct / support traceability exercises
• Prepare samples for finished product quality panels
• Conduct refresher training for operational staff (CCP’s, average weight control)
• New product first production run audits / sign‑off

Knowledge, Skills And Experience

• GCSE or equivalent standard; numerate and literate
• Basic computer literacy for standard office practices
• Health and safety – Level Two
• Food hygiene – Level Two
• CCP training including HACCP principles for manufacturing
• Internal audit process; understanding and experience
• Allergen awareness; understanding of risk
• GMP; knowledge of techniquesNon‑conformance reporting techniques
• Microbiological awareness – understanding of basic food safety
• Basic legal labelling practice
• Basic weight legislation

Benefits

• Hourly salary of £15.35 (late shift allowance + £1.28 per hour)
• Enhanced maternity/paternity/pawternity leave
• Pension: NEST employee contributions 4.5% / employer contribution 3.5% – salary sacrifice
• Other benefits: free parking, free electric car charging, discounted products & free hot drinks
• Medicash plan
• Overtime
• Non‑contractual flexible benefits, such as heavily discounted pet food purchases

About Us

INSPIRED Pet Nutrition is an innovative, well‑established, and award‑winning pet food manufacturer employing over 1,200 colleagues across the UK and Europe. Our family of brands includes Harringtons, Wagg, Barking Heads & Meowing Heads, AATU, Blink, Butcher\’s, Classic, Pro‑Nutrition, and Ultra Premium Direct, along with a number of partner brands that trust us to produce food on their behalf. Our kitchens in Thirsk, Kinmel and Crick produce a wide range of dry, wet, and baked foods enjoyed by dogs and cats all over the world. Our ambition is simple: to become a global leader in pet nutrition.

Our Purpose: To create happiness

We’re on a mission to set a new standard of workplace happiness within the pet nutrition industry – one that looks like no other and feels like no other. Our culture is built on INSPIRED’s unique behaviours and colleague experience, creating an environment that excites, empowers, and puts people and pets at the heart of everything we do.

Equality, Diversity & Inclusion

INSPIRED Pet Nutrition is committed to building an inclusive workplace that reflects the diversity of the colleagues and communities we serve. We believe everyone should feel valued, respected and be able to be themselves at work. We welcome applications from people of all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We make hiring decisions based on talent, potential and the experience you bring.

We are also committed to providing reasonable adjustments throughout the recruitment process and in the workplace, ensuring equitable access and opportunity for all. If you need any adjustments or support to take part in our recruitment process, please let us know by emailing recruitment@ipn.co.uk.