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- Tasks: Lead daily HR operations, ensuring high-quality service for employees and managers.
- Company: Join Inspired Learning Group, a leading UK group of independent schools and nurseries.
- Benefits: Enjoy competitive salary, school fee discounts, health cash plans, and professional development opportunities.
- Why this job: Be part of a growing team that values excellence and supports personal and academic development.
- Qualifications: Significant HR operations experience required; education sector experience is a plus but not essential.
- Other info: Flexible working hours and a commitment to safeguarding children’s welfare.
The predicted salary is between 44000 - 66000 £ per year.
Inspired Learning Group is currently looking to appoint a HR service centre manager. This newly created role within the Human Resources team will be responsible for leading the day-to-day operations of the HR centre, ensuring delivery of high-quality, efficient, and consistent HR services to employees and managers.
We are looking for an experienced individual who will oversee the team that handles employee inquiries, HR processes, and transactional activities, while driving continuous improvement, technology optimisation, and service excellence.
You will be joining the Inspired Learning Group team at Head Office. The team provides support to enable the settings to focus on providing education with high-quality outcomes.
As our HR Service Centre Manager, working under direction from the Head of HR, you will ensure that all areas within HR are to a high standard. You will have responsibility for the next stage of our growth, being instrumental in the service centre delivery, day-to-day operational excellence, as well as integration of new settings to the HR operating model. You will use technology to optimise the function and collaborate with various stakeholders using data to monitor trends and improve performance.
We are looking for someone who is an excellent communicator, has excellent HR understanding, and who is able to create, motivate, and get the best out of a team. The ability to positively enhance the working environment is essential as you will be working alongside multiple stakeholders within ILG.
Previous significant experience within HR operations or shared services is required. Having worked within a school or education environment is not essential for this role. As our HR service centre manager, you will play a vital role in our growing business, receiving a competitive salary and annual salary review. There will also be ample professional development and training opportunities, including ongoing coaching from the management team, with the prospect of career and salary progression as our business grows.
Other benefits include:
- School fee discount
- Annual leave inclusive of Bank Holidays increasing with service
- Pension scheme
- Refer a friend scheme up to £750
- Health cash plan covering 10 healthcare benefits and services such as optical, dental, dental accident, chiropody, therapy treatments, and health club concession. Access to Doctor line from anywhere in the world.
- Cycle to work scheme
- Season ticket loan scheme
Inspired Learning Group is totally committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks, and employment checks to include an exploration of any gaps within employment, two satisfactory references, and registration with the Disclosure and Barring Service (DBS).
Human Resources Service Center Manager employer: Inspired Learning Group
Contact Detail:
Inspired Learning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Service Center Manager
✨Tip Number 1
Familiarise yourself with the latest HR technologies and trends. As the role involves optimising technology for HR functions, showcasing your knowledge in this area during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the education sector. Engaging with others who have experience in HR within schools or nurseries can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and team management strategies. Since the role requires motivating a team, being able to articulate your approach to leadership will demonstrate your suitability for the position.
✨Tip Number 4
Research Inspired Learning Group's values and mission. Understanding their commitment to safeguarding and promoting welfare will help you align your responses and show that you are a good cultural fit for the organisation.
We think you need these skills to ace Human Resources Service Center Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the HR Service Centre Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant HR experience, particularly in operations or shared services. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and improve HR functions.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your skills in communication, team motivation, and operational excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Inspired Learning Group
✨Understand the Role
Make sure you have a clear understanding of the HR Service Centre Manager role. Familiarise yourself with the responsibilities, such as leading day-to-day operations and ensuring high-quality HR services. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Communication Skills
As an HR manager, excellent communication is key. Prepare examples of how you've effectively communicated with teams and stakeholders in the past. Highlight your ability to motivate and enhance the working environment, as this is crucial for the role.
✨Demonstrate Continuous Improvement Mindset
Be ready to discuss how you've driven continuous improvement in previous roles. Share specific examples where you've optimised processes or implemented new technologies that improved service delivery, as this aligns with the company's goals.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and future growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
