At a Glance
- Tasks: Lead daily HR operations, ensuring high-quality service for employees and managers.
- Company: Join Inspired Learning Group, a leading UK group of independent schools and nurseries.
- Benefits: Enjoy competitive salary, school fee discounts, health cash plan, and professional development opportunities.
- Why this job: Be part of a growing team that values excellence and supports personal and social development.
- Qualifications: Experience in HR operations is essential; education sector experience is a plus but not required.
- Other info: Flexible working hours and a commitment to safeguarding children and young people.
The predicted salary is between 44000 - 66000 £ per year.
Salary - Up to £55,000 pa depending on experience
Contract: Permanent, 40 hours per week
Location: Inspired Learning Group, Stanmore, HA7 3HD
Inspired Learning Group is currently looking to appoint a HR service centre manager. This newly created role within the Human Resources team will be responsible for leading the day-to-day operations of the HR centre, ensuring delivery of high-quality, efficient, and consistent HR services to employees and managers.
We are looking for an experienced individual who will oversee the team that handles employee inquiries, HR processes, and transactional activities, while driving continuous improvement, technology optimisation, and service excellence.
You will be joining the Inspired Learning Group team at Head Office. The team provides support to enable the settings to focus on providing education with high-quality outcomes.
As our HR Service Centre Manager, working under direction from the Head of HR, you will ensure that all areas within HR are to a high standard. You will have responsibility for the next stage of our growth, being instrumental in the service centre delivery, day-to-day operational excellence as well as integration of new settings to the HR operating model. You will use technology to optimise the function and collaborate with various stakeholders using data to monitor trends and improve performance.
We are looking for someone who is an excellent communicator, has excellent HR understanding, and who is able to create, motivate, and get the best out of a team. The ability to positively enhance the working environment is essential as you will be working alongside multiple stakeholders within ILG.
Previous significant experience within HR operations or shared services is required. Having worked within a school or education environment is not essential for this role.
As our HR service centre manager, you will play a vital role in our growing business, receiving a competitive salary and annual salary review. There will also be ample professional development and training opportunities, including ongoing coaching from the management team, with the prospect of career and salary progression as our business grows.
Other benefits include:
- School fee discount
- Annual leave inclusive of Bank Holidays increasing with service
- Pension scheme
- Refer a friend scheme up to £750
- Health cash plan covering 10 healthcare benefits and services such as optical, dental, dental accident, chiropody, therapy treatments, and health club concession. Access to Doctor line from anywhere in the world.
- Cycle to work scheme
- Season ticket loan scheme
For a full job description or to discuss the role please contact Tom Havard, Head of Recruitment and Resourcing on 07706 323847 or email tom@inspiredlearninggroup.co.uk.
Please apply ASAP; we reserve the right to close this vacancy earlier than the date advertised. Interviews will take place on a rolling basis, as applications are received.
Inspired Learning Group is totally committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks, and employment checks to include an exploration of any gaps within employment, two satisfactory references, and registration with the Disclosure and Barring Service (DBS).
Human Resources Service Center Manager employer: Inspired Learning Group
Contact Detail:
Inspired Learning Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Service Center Manager
✨Tip Number 1
Familiarise yourself with the latest HR technologies and trends. As the role involves optimising technology for HR functions, showcasing your knowledge in this area during discussions can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the education sector. Engaging with others who have experience in HR within schools or educational settings can provide valuable insights and connections that may help you in the application process.
✨Tip Number 3
Prepare to discuss your leadership style and team management strategies. Since the role requires motivating a team and enhancing the working environment, being ready to share specific examples of your past experiences will demonstrate your capability.
✨Tip Number 4
Research Inspired Learning Group thoroughly. Understanding their values, mission, and the specific challenges they face can help you tailor your approach and show genuine interest in contributing to their goals.
We think you need these skills to ace Human Resources Service Center Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience, particularly in operations or shared services. Emphasise any leadership roles and your ability to drive continuous improvement and service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and HR understanding. Mention specific examples of how you've motivated teams and improved HR processes in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as technology optimisation, stakeholder collaboration, and data analysis. Use keywords from the job posting to demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an HR role.
How to prepare for a job interview at Inspired Learning Group
✨Understand the Role
Make sure you have a clear understanding of the HR Service Centre Manager role. Familiarise yourself with the responsibilities outlined in the job description, such as leading day-to-day operations and ensuring high-quality HR services.
✨Showcase Your Communication Skills
As an HR professional, excellent communication is key. Prepare examples of how you've effectively communicated with teams and stakeholders in the past, and be ready to demonstrate your ability to motivate and enhance the working environment.
✨Highlight Your Experience
Be prepared to discuss your previous experience in HR operations or shared services. Even if you haven't worked in an educational environment, emphasise your transferable skills and how they can benefit the Inspired Learning Group.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about challenges you've faced in HR roles and how you overcame them, particularly in relation to service excellence and continuous improvement.