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- Tasks: Be the go-to person for IT support, resolving issues and managing user accounts.
- Company: A tech solutions provider in Burton upon Trent with a focus on growth.
- Benefits: Enjoy 33 days of leave, birthday bonus holiday, and personal development opportunities.
- Why this job: Kickstart your career in IT while enjoying a great work-life balance.
- Qualifications: Experience in IT service desk and proficiency in Windows 11 and Office 365.
- Other info: Join a dynamic team and grow your skills in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A technology solutions provider based in Burton upon Trent is seeking a proactive Helpdesk Analyst to be the first point of contact for IT assistance. This role will involve resolving issues, logging tickets, and managing user accounts.
Ideal candidates should have experience in an IT service desk environment and be proficient with Microsoft Windows 11 and Office 365.
The company offers personal development opportunities, 33 days of annual leave, and a bonus holiday for birthdays.
IT Helpdesk Analyst – Growth & 33 Days Leave in Burton upon Trent employer: Inspired Gaming Group
Contact Detail:
Inspired Gaming Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Helpdesk Analyst – Growth & 33 Days Leave in Burton upon Trent
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common IT Helpdesk scenarios. Think about how you would handle specific issues or user queries, as this will demonstrate your problem-solving skills and technical knowledge during the interview.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what they look for in candidates, which can give you an edge in your application.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace IT Helpdesk Analyst – Growth & 33 Days Leave in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service desk environments. We want to see how your skills with Microsoft Windows 11 and Office 365 can shine through!
Craft a Catchy Cover Letter: Your cover letter is your chance to show us your personality! Let us know why you're excited about the Helpdesk Analyst role and how you can contribute to our team.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've resolved IT issues in the past. We love to see proactive candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Inspired Gaming Group
✨Know Your Tech
Make sure you brush up on your knowledge of Microsoft Windows 11 and Office 365. Be ready to discuss how you've used these tools in previous roles, and think of specific examples where you resolved issues or improved processes.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your proactive approach and ability to manage user accounts effectively.
✨Understand the Company Culture
Research the technology solutions provider and their values. Knowing about their focus on personal development and employee benefits like 33 days of leave can help you align your answers with what they value in a candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for growth, or how they measure success in the Helpdesk Analyst role. This shows your genuine interest in the position and the company.
