At a Glance
- Tasks: Engage with customers, maintain arcade machines, and ensure a fun atmosphere.
- Company: Playnation, a vibrant and inclusive employer at Thornwick Bay.
- Benefits: Earn £12.21 per hour, enjoy flexible shifts, and access park discounts.
- Other info: Seasonal role with opportunities for overtime and a friendly work environment.
- Why this job: Join a fun team and create memorable experiences for guests of all ages.
- Qualifications: Outgoing personality and a passion for customer service.
The predicted salary is between 12 - 16 £ per hour.
As a Seasonal Arcade Attendant you will be outgoing, friendly, approachable, confident, and have a passion for customer engagement and service. You will help to ensure every customer who comes through our venues leaves happy, providing help and advice whenever you can. Reliability and punctuality are essential, and you will need to be flexible to changing shift patterns. Various shifts available Monday to Sunday – 8am to 12am.
Overview of the Arcade Attendant Role
- You will be working as part of a team in a fast-paced, fun environment that is open 7 days a week.
- You will ensure our guests are having an enjoyable time whilst making certain the machines are operational, clean and correctly merchandised.
- Listening to customer issues and resolving problems for them in a polite, helpful and efficient manner.
- To ensure the arcade is clean, attractive and well merchandised.
- To ensure the arcade is a safe and welcoming place for holiday makers of all ages.
- Basic maintenance of the Arcade machines.
- Assisting in the prize shop by exchanging tickets for prizes.
- Passing on and reporting any relevant information to supervisors and managers.
Benefits
- Salary: £12.21 per hour
- Flexible working full-time and part-time positions available (depending on the site)
- Overtime in busy periods
- Recommend a Friend Scheme – Put forward a friend to work for us to earn a bonus (Subject to T&C’s)
- Uniform provided
- Use of park facilities and discounts (depending on the site)
We are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Type: Temporary/Seasonal
Please send your CV when applying for the role, Thank you.
Arcade Host – Thornwick Bay in Bridlington employer: Inspired Gaming Group
Playnation offers a vibrant and inclusive work environment at Thornwick Bay, where employees can thrive in a fun, fast-paced setting while engaging with customers of all ages. With flexible working hours, competitive pay, and opportunities for personal growth, we ensure that our team members feel valued and supported. Join us to be part of a dynamic team that prioritises customer satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Host – Thornwick Bay in Bridlington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Inspired Gaming Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Inspired Gaming Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Arcade Host – Thornwick Bay in Bridlington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Inspired Gaming Group:Your cover letter is your chance to shine! Tell us why you want to work at Inspired Gaming Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Inspired Gaming Group!
How to prepare for a job interview at Inspired Gaming Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
