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- Tasks: Manage water project audits and help clients save costs through effective claims.
- Company: Leading tech provider in energy and sustainability with a focus on climate solutions.
- Benefits: Training opportunities, company pension, sharesave scheme, and early Friday finishes.
- Why this job: Join a dynamic team making a real impact in the fight against climate change.
- Qualifications: Strong IT skills, CRM experience, and excellent communication abilities.
- Other info: Home-based role with occasional office travel and great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.
To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero.
This role is ideally suited to a career‐minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Water Implementation Analyst to join our successful Siteworks team. This role is home based with occasional travel to our offices required.
Role and Responsibilities
The Water team requires an organized, self‐starter to manage a workload of project and audit recommendations to realise savings and refunds for our customers. The team are responsible for auditing water accounts and reviewing opportunities to assist our clients with cost recovery and implementing savings.
Reporting to the Head of Water Auditing, the successful candidate will be confident in dealing with internal account managers, suppliers and clients, have experience in using CRMs and strong IT skills.
- Using our internal CRM system, submit and track refund and savings opportunities as directed by the Water Audit team following analysis or on‐site audits.
- Manage a log of claims for multiple customers.
- Compile evidence packs to support challenges and claims to suppliers.
- Schedule workflow to follow up and escalate at appropriate times.
- Managing the submission of refund allowances where appropriate.
- Maintain and develop positive relationships with client suppliers (water retailers and wholesalers) and 3rd party contractors to effectively resolve queries and claims raised.
- Provide regular MI reporting of the progress of claims submitted, forecast and log of completed and successful claims.
- Attend and contribute to supplier meetings as required.
- Report audit recommendations and results to clients.
- Recording / updating processes where necessary.
- Take an active part in process transition to increase speed / efficiency of query submission, follow up and resolution.
Qualifications and Experience Requirements
Essential
- Confident and professional telephone manner
- Experience working with CRM systems
- Excellent English and Mathematics
- A good working knowledge of Microsoft Office applications (Excel essential)
- Good negotiation skills
- An inquiring mindset and determination to overcome obstacles to pursue claims to a successful resolution
- Ability to meet deadlines and prioritise activities
- Ability to analyse technical reports and develop recommendations in plain language
Desirable
- Water Industry experience
- Good knowledge of the current and historic UK Water market regulations
- Knowledge and understanding of UK Water market pricing and charging schedules
- Ability to support and lead system and process development opportunities
- Good presentation skills
- Good networking and interpersonal skills across client & delivery teams
What we offer
- Training and development opportunities
- Company pension
- Sharesave scheme
- Life insurance
- 4pm finish on Friday
If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Water Implementation Analyst in Burnley employer: Inspired Energy Solutions Ltd
Contact Detail:
Inspired Energy Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Implementation Analyst in Burnley
✨Tip Number 1
Network like a pro! Reach out to current employees at Inspired PLC on LinkedIn. Ask them about their experiences and any tips they might have for landing the Water Implementation Analyst role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and initiatives in energy and sustainability. Show us that you’re genuinely interested in how Inspired PLC is tackling the climate emergency and how you can contribute.
✨Tip Number 3
Practice your negotiation skills! Since the role involves dealing with suppliers and clients, being able to articulate your thoughts clearly and confidently will set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Inspired PLC.
We think you need these skills to ace Water Implementation Analyst in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Water Implementation Analyst role. Highlight relevant experience, especially with CRM systems and any water industry knowledge you might have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your problem-solving skills and ability to manage multiple projects.
Show Off Your Skills: When filling out your application, be sure to showcase your IT skills, particularly with Excel. We love candidates who can analyse data and present it clearly, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Inspired PLC!
How to prepare for a job interview at Inspired Energy Solutions Ltd
✨Know Your Water Stuff
Make sure you brush up on your knowledge of the UK water market regulations and pricing schedules. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the industry.
✨Show Off Your CRM Skills
Since experience with CRM systems is essential, be prepared to talk about your previous experiences using them. Bring examples of how you've tracked projects or managed client relationships through a CRM, as this will demonstrate your organisational skills.
✨Prepare for Technical Questions
Expect questions that assess your analytical skills and ability to interpret technical reports. Practise explaining complex information in simple terms, as this is crucial for the role when reporting audit recommendations to clients.
✨Demonstrate Your Negotiation Skills
Think of scenarios where you've had to negotiate or resolve conflicts, whether in a work setting or otherwise. Be ready to share these examples during the interview, as strong negotiation skills are key to managing relationships with suppliers and clients.
