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- Tasks: Provide remote IT support to over 500 employees and 8,000 students.
- Company: Leading education group focused on technology and support.
- Benefits: Salary of £25,000, life assurance, and healthcare cashback.
- Why this job: Join a dynamic team and make a difference in education through tech support.
- Qualifications: Prior IT support experience and strong Microsoft 365 knowledge.
- Other info: Remote work with opportunities for personal and professional growth.
The predicted salary is between 24000 - 26000 £ per year.
A leading education group is seeking an IT Service Technician for a remote position in the UK. The role involves supporting over 500 remote employees and 8,000 students while providing technical assistance and troubleshooting for IT-related queries.
The ideal candidate will have:
- Prior IT support experience
- Strong understanding of Microsoft 365
- Excellent problem-solving skills
The position offers a salary of £25,000 per annum plus benefits like life assurance and healthcare cashback.
Remote 1st Line IT Support Technician (UK) employer: Inspired Education Group
Contact Detail:
Inspired Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote 1st Line IT Support Technician (UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might know about openings or can give you a heads-up on what the hiring managers are looking for.
✨Tip Number 2
Prepare for virtual interviews by testing your tech! Make sure your internet connection is solid and that you’re comfortable with video conferencing tools. A smooth interview experience can really set you apart from other candidates.
✨Tip Number 3
Show off your problem-solving skills during interviews! Be ready to discuss specific examples of how you've tackled IT issues in the past. This will demonstrate your ability to handle the technical challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job listings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Remote 1st Line IT Support Technician (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience and familiarity with Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting remote employees and students. We love seeing genuine enthusiasm for the role, so let your personality come through.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in IT support where clarity is key to solving problems efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Inspired Education Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and common IT issues. Be ready to discuss specific problems you've solved in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Communication Skills
Since you'll be supporting remote employees and students, it's crucial to demonstrate your ability to communicate technical information clearly. Practice explaining complex concepts in simple terms, as this will highlight your suitability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Think of examples from your previous experience where you successfully resolved issues, and be ready to walk the interviewer through your thought process.
✨Research the Company Culture
Familiarise yourself with the education group’s values and mission. Showing that you understand their focus on supporting students and employees can help you stand out as a candidate who aligns with their goals.
