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For Companies At a Glance
- Tasks: Engage with prospective students on social media and guide them through the enrolment process.
- Company: Join Inspired Education, a top global group of premium schools.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Why this job: Make a difference in students' lives while working in a dynamic and innovative environment.
- Qualifications: Experience in sales or customer service, especially in education, is a plus.
- Other info: Be part of a diverse team committed to safeguarding and promoting student welfare.
The predicted salary is between 28800 - 48000 £ per year.
The leading global group of premium schools, Inspired Education, is seeking an Admissions Advisor – Social & Lead Engagement. Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices, and has been recognised by Beauhurst as one of the UK\’s top 10 highest-value private companies.
ROLE SUMMARY:
The Admissions Advisor – Social & Lead Engagement will manage and engage with prospective students and families across social media channels, Live Chat, and WhatsApp. The role involves responding to queries, guiding families to resources, and following up with warm leads to help move them toward enrolment.
Key Responsibilities:
- Monitor activity across all platforms and respond to queries promptly and empathetically.
- Direct families to the most appropriate resources and conduct telephone/Teams calls with families who engage.
- Ensure all materials on the Facebook page are maintained and relevant, and work with the Customer Success Manager to develop new material.
- Proactively engage with families, providing clear next steps or helpful guidance, and flag any recurring questions or concerns.
- Nurture leads using various channels, log new leads within the CRM, and track their journey through the pipeline effectively.
THE IDEAL CANDIDATE WILL HAVE:
Experience in sales, admissions, or customer service, ideally within education, with proven ability to convert enquiries to sales while maintaining high customer service standards. Excellent communication and persuasion skills, highly organised, and able to multitask are essential.
Requirements:
- Experience in an education admissions role.
- Knowledge of online learning and digital education trends.
- Familiarity with international student admissions processes.
SAFEGUARDING STATEMENT
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people, and expects all staff to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
EQUAL OPPORTUNITIES STATEMENT
Inspired Education is an equal opportunities employer, and welcomes applications from all qualified candidates.
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Admissions Advisor - Social & Lead Engagement employer: Inspired Education Group
Contact Detail:
Inspired Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Advisor - Social & Lead Engagement
✨Tip Number 1
Get social! Engage with prospective students and families on platforms like Facebook and Instagram. Show them you’re approachable and ready to help – it’s all about building that connection!
✨Tip Number 2
Follow up like a pro! When you get a warm lead, don’t let it go cold. Reach out via WhatsApp or a quick call to guide them through the next steps. Personal touches can make all the difference!
✨Tip Number 3
Stay organised! Use a CRM to track your leads and their journey. This way, you can easily see who needs a nudge and ensure no one falls through the cracks.
✨Tip Number 4
Keep learning! Stay updated on digital education trends and international admissions processes. The more you know, the better you can assist families and convert those enquiries into enrolments!
We think you need these skills to ace Admissions Advisor - Social & Lead Engagement
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for education shine through! We want to see how much you care about helping students and families navigate their educational journeys.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in admissions or customer service. We love seeing how your skills align with the role of Admissions Advisor - Social & Lead Engagement!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Inspired Education Group
✨Know Your Audience
Before the interview, take some time to research Inspired Education and their approach to admissions. Understanding their values and how they engage with prospective students will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Admissions Advisor, you'll need to communicate effectively across various platforms. Prepare examples of how you've successfully engaged with customers or students in the past, especially through social media or live chat. This will demonstrate your ability to connect with families and guide them through the admissions process.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and empathy. Think about potential scenarios you might face in the role, such as handling a frustrated parent or guiding a student through the enrolment process. Practising your responses will help you feel more confident during the interview.
✨Highlight Your Organisational Skills
The role requires multitasking and managing leads effectively. Be prepared to discuss how you stay organised, track communications, and follow up with leads. Sharing specific tools or methods you use can illustrate your ability to manage your workload efficiently.
