At a Glance
- Tasks: Assist in transport operations, support teams, and manage data efficiently.
- Company: Join a dynamic organisation focused on growth and collaboration.
- Benefits: Gain valuable experience, with potential for a full-time role post-apprenticeship.
- Why this job: Develop essential skills in a supportive environment while making a real impact.
- Qualifications: GCSE English (Grade 4/C) required; Maths preferred.
- Other info: One day a week at City College Norwich for training.
This role is for a Transport Assistant Apprentice. The successful candidate will mostly work in an office environment on a shift basis. They will need to make best use of their effective planning skills, problem-solving, thinking on their feet as well as communication at different levels. Maintaining a positive attitude under pressure is key.
What you will do in your working day:
- Supporting and engaging with different parts of the organisation and interacting with internal or external customers.
- Working to increase efficiency by supporting and working across teams and in particular HGV drivers whilst on the road, as well as helping to resolve issues as they arise.
- Using IT packages and systems (including Microsoft Office) to write letters, emails, proposals, as well as to record and analyse data. Specialist IT systems are also applicable to this role, such as load boards and freight exchanges.
- Updating and reviewing databases, ensuring information is recorded accurately.
- Assisting with drafting correspondence, writing reports, and inputting/reviewing work.
- Maintaining records and files, whilst handling confidential information in compliance with organisational procedures and data protection, including maintenance records for vehicles and health records for drivers.
- Maintaining positive relationships within the team and across the organisation, promoting collaborative working.
- Reviewing processes and providing suggestions for improvements, sharing administrative best practices across the organisation.
- Managing work priorities and time to meet booked schedules and to complete tasks effectively while managing expectations.
- Taking minutes and action logs as needed.
- Assisting with project management, including helping to plan, monitor and report on projects for growth and expansion.
The apprenticeship will require one day per week attendance at City College Norwich. For the full apprenticeship learners will complete Level 2 Functional Skills in maths (if not achieved prior) and Level 2 Functional Skills in English (if not achieved prior).
A position may be available for the right candidate following successful completion of the apprenticeship. The business is looking for somebody who wants to develop and gain a full-time position following their apprenticeship.
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Team working
- Initiative
- Work independently
- Manage documents
- Interpersonal skills
- Professional
- Reliable
- Self motivated
- Adaptable
- Responsible
Qualifications:
- GCSE or equivalent English (Grade 4/C)
- Desired GCSE or equivalent Maths (Grade 4/C)
Transport Assistant employer: Inspirecharityuk
Contact Detail:
Inspirecharityuk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Assistant
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as load boards and freight exchanges. Having a good understanding of these tools will not only boost your confidence but also demonstrate your initiative and readiness to hit the ground running.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family about logistics and transport. Being able to articulate your thoughts clearly will be crucial when interacting with different teams and customers in this role.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully handled challenges in the past. This could be from previous jobs, school projects, or even personal experiences that required quick thinking and adaptability.
✨Tip Number 4
Demonstrate your organisational skills by creating a mock schedule or plan for a hypothetical project. This will help you think critically about time management and prioritising tasks, which are essential skills for the Transport Assistant role.
We think you need these skills to ace Transport Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills such as communication, IT proficiency, and problem-solving. Use specific examples from your experience that demonstrate these abilities, especially in a team setting.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Transport Assistant role. Mention how your skills align with the job requirements and provide examples of how you've successfully managed tasks under pressure.
Showcase Your IT Skills: Since the role involves using various IT packages, mention any experience you have with Microsoft Office or other relevant software. If you have used load boards or freight exchanges, be sure to include that as well.
Highlight Your Teamwork Experience: Emphasise your ability to work collaboratively by providing examples of past experiences where you supported team members or contributed to group projects. This will show your potential employer that you can maintain positive relationships within a team.
How to prepare for a job interview at Inspirecharityuk
✨Showcase Your Communication Skills
As a Transport Assistant, you'll need to communicate effectively with various stakeholders. During the interview, demonstrate your ability to articulate thoughts clearly and engage in active listening. Prepare examples of past experiences where you successfully communicated with team members or customers.
✨Highlight Your Problem-Solving Abilities
This role requires quick thinking and effective problem-solving. Be ready to discuss specific situations where you faced challenges and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate IT Proficiency
Familiarity with IT systems is crucial for this position. Brush up on your knowledge of Microsoft Office and any relevant software. You might be asked about your experience with data analysis or using load boards, so be prepared to discuss these topics.
✨Emphasise Teamwork and Collaboration
The role involves working closely with HGV drivers and other teams. Share examples of how you've successfully collaborated in a team setting. Highlight your ability to maintain positive relationships and contribute to a supportive work environment.