At a Glance
- Tasks: Deliver top-notch customer service and support the swim school team.
- Company: Join a friendly team at InspireAll, dedicated to enhancing customer experiences.
- Benefits: Enjoy free gym access, discounts, and excellent training opportunities.
- Other info: Flexible hours with great career progression and generous leave entitlements.
- Why this job: Be part of a vibrant community while making a difference in people's lives.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
The predicted salary is between 26282 - 26282 £ per year.
An exciting opportunity has arisen for a part time Swim School Admin Assistant to join an enthusiastic and friendly team within InspireAll to add value to the customer experience and support key teams.
Responsibilities
- Provide excellent customer service dealing with enquiries in person, over the telephone and via e‑mail.
- Support the manager to maintain and develop the swim school to achieve targets.
- Provide swim lesson cover as and when required.
- Liaise with team members to update the cover list.
- Add lessons and implement changes to the SwimSchool management programme.
Requirements
- Excellent face to face and telephone customer service skills.
- Efficiency and organisation to work well under pressure.
- Proficiency in Microsoft Office and good level of computer literacy.
Benefits
- FREE gym membership, swimming and classes for you, your partner and 4 children (T & C apply).
- DISCOUNTS for family and friends.
- DISCOUNTS on nursery places and children’s activities.
- DISCOUNTS on theatre.
- Store discount at major attractions and retailers, online and in store.
- Long service awards.
- Company events.
- EAP – Employee Assistance Programme.
- Referral programme.
- Sick pay – enhanced after required service length (T & C apply).
- Maternity bonus (T & C apply).
- On‑site parking – available at most locations, please confirm with your line manager.
- Excellent training opportunities and career progression.
- Paid breaks – up to 45 minutes (T & C apply).
- Other generous leave entitlements (T & C apply).
InspireAll is an Equal Opportunities Employer.
Swim School Admin Assistant in Borehamwood employer: InspireAll Leisure & Family Support Services
Contact Detail:
InspireAll Leisure & Family Support Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swim School Admin Assistant in Borehamwood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on InspireAll. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your organisational skills! The job requires efficiency and the ability to work under pressure. Prepare to discuss how you manage your time and tasks effectively, especially when juggling multiple responsibilities like updating the swim school management programme.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that pop up at InspireAll. Don’t miss out!
We think you need these skills to ace Swim School Admin Assistant in Borehamwood
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about providing excellent customer service, make sure to highlight your experience in dealing with customers. Whether it's face-to-face or over the phone, we want to see how you've made a positive impact in previous roles.
Be Organised and Efficient: This job requires you to work well under pressure, so give us examples of how you've managed your time and tasks effectively. We love seeing candidates who can juggle multiple responsibilities while keeping everything running smoothly!
Get Familiar with Microsoft Office: Proficiency in Microsoft Office is a must for this position. If you've got any specific projects or experiences that showcase your skills with Word, Excel, or other tools, be sure to mention them. We want to know you're tech-savvy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at InspireAll Leisure & Family Support Services
✨Know Your Customer Service Skills
Since the role requires excellent customer service, brush up on your communication skills. Think of examples from your past experiences where you handled enquiries effectively, whether in person or over the phone. This will show that you can provide the top-notch service they’re looking for.
✨Familiarise Yourself with Swim School Operations
Get to know how swim schools operate and what challenges they face. Research common software used in swim school management, as well as any relevant policies. This knowledge will help you demonstrate your enthusiasm and readiness to support the team.
✨Showcase Your Organisational Skills
The job requires efficiency and organisation, especially under pressure. Prepare to discuss how you manage your time and prioritise tasks. You might even want to bring a few examples of how you've successfully juggled multiple responsibilities in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.