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For Companies At a Glance
- Tasks: Learn about travel consultancy while providing excellent customer service and meeting sales targets.
- Company: Join Hays Travel, a leading name in the travel industry with a commitment to apprenticeships.
- Benefits: Earn a salary while gaining valuable experience and training in a supportive environment.
- Why this job: Perfect for travel enthusiasts wanting to develop skills in a dynamic, fast-paced setting.
- Qualifications: GCSE or equivalent (Grade 4 – 9) is essential; passion for travel is a must!
- Other info: Receive one-to-one support from experienced coaches and potential career progression opportunities.
Hays Travel Apprenticeships
Hays Travel apprenticeships are an exciting and credible alternative to other educational routes, where you will still continue your studies working towards a nationally recognised apprenticeship programme. Alongside valuable on-the-job experience, you’ll also get a salary at the end of every month!
What You Will Do in Your Working Day
Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your customer service and selling skills. You will learn how to adapt to working within a fast-paced sales environment, gain travel product knowledge and develop confidence and flair which will enable you to meet customer’s needs.
This apprenticeship is perfect to develop your passion for travel. Working in the sales division requires hard work, excellent customer service skills and a firm grasp on product knowledge. With a positive and results-driven attitude, you will recommend a range of holiday experiences and ancillary products with a view to achieving your individual and team sales targets. You will also be focused on completing the apprenticeship programme with the determination to be successful in your role.
Duties:
- Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Carry out transactions, using a range of reservation and booking systems
- Respond positively and imaginatively to customers’ requirements, demonstrating an enthusiasm to inspire and delight them
The Training You Will Be Getting
Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices – so there’ll always be someone there to offer you help and guidance on the job.
- You will work towards a Level 3 Travel Consultant Apprenticeship, including Functional Skills in English and maths if required
What to Expect at the End of Your Apprenticeship
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice.
Requirements
Desired Skills and Personal Qualities
Qualifications
GCSE or equivalent GCSE (Grade 4 – 9) Essential
To apply, head over to the company site or alternatively head over to Indeed where you will also find more information about this role.
Don’t forget if you would like support with making your application to this, or any other role, one of our career coaches is on hand to give you the help you need.
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Apprentice Travel Consultant employer: Inspire Suffolk Limited.
Contact Detail:
Inspire Suffolk Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Travel Consultant
✨Tip Number 1
Familiarise yourself with the travel industry and current trends. This knowledge will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when responding to customer needs.
✨Tip Number 3
Research Hays Travel specifically. Understanding their values, mission, and the types of holidays they offer will allow you to tailor your conversations and demonstrate your enthusiasm for the company.
✨Tip Number 4
Network with current or former apprentices at Hays Travel. They can provide valuable insights into the apprenticeship experience and may even share tips on how to stand out during the selection process.
We think you need these skills to ace Apprentice Travel Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Apprentice Travel Consultant position. Understand the key responsibilities and skills required, such as customer service and sales abilities.
Tailor Your CV: Customise your CV to highlight relevant experiences and skills that align with the apprenticeship role. Emphasise any previous customer service experience or sales-related activities, even if they were informal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your enthusiasm for the role. Mention why you want to work with Hays Travel specifically and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Inspire Suffolk Limited.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that inspire you, as this will demonstrate your genuine interest in the role and the industry.
✨Prepare for Customer Scenarios
Think about potential customer scenarios you might encounter as a travel consultant. Be ready to discuss how you would handle various situations, showcasing your problem-solving skills and customer service approach.
✨Familiarise Yourself with Travel Products
Research common travel products and services offered by the company. Being knowledgeable about different holiday experiences and ancillary products will help you stand out and show that you're proactive.
✨Demonstrate Team Spirit
Since achieving sales targets is a team effort, be prepared to talk about your experience working in teams. Highlight any past roles where collaboration was key, and express your willingness to support your colleagues in achieving shared goals.